Shurane Richards
Kingston,Kingston
Summary
Dynamic sales associate with proven success at Maxies, leveraging strong interpersonal skills and effective sales strategies to enhance customer experiences. Recognized for problem-solving abilities and teamwork, consistently upselling products and achieving sales targets. Committed to delivering exceptional customer service while adapting to diverse challenges in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Maxies
Kingston , St. Andrew
12.2024 - 02.2025
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers with product selection, sizing and styling.
- Upsold additional items based on customer interests and needs.
- Worked with fellow sales team members to achieve group targets.
CUSTOMER service/rep
Dynasty Water store
05.2018 - 01.2023
- Answering phone calls, assisting customers with instore inquiries, taking inventory stock, assisting customers with cash sales, registering cash purchases
Customer service /cashier
Rite Choice Pharmacy
04.2017 - 05.2018
- Answering customer inquiries about goods service offered, problem solving in a timely manner, educating customers on products and service offered
Education
BACHELOR of Business ADMINISTRATIONS -
University of Technology
01.2025
Skills
- Interpersonal skill
- Team collaboration
- Sales strategies
- Customer service
- Problem Solving
- Ability to adapt to difficult situations
- Good communication skills
- Good time management skills
Certification
CSEC Passes /Certificate in customer service
Reference
MS. Geraldine Hamilton,Jp
Director, Organizational performance
Post &telecommunications Department
6-10 South Camp Road ,Central South Office
Contact: 876-517-7519
Timeline
Sales Associate
Maxies
12.2024 - 02.2025
CUSTOMER service/rep
Dynasty Water store
05.2018 - 01.2023
Customer service /cashier
Rite Choice Pharmacy
04.2017 - 05.2018
BACHELOR of Business ADMINISTRATIONS -
University of Technology
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