Shodonna Francis

• Processed purchase orders and tracked order status throughout the procurement cycle.
• Collaborated with internal departments to identify procurement needs and specifications.
• Processed invoices for payment in a timely manner according to established procedures.
• Assisted in resolving vendor disputes or discrepancies regarding payment or delivery issues.
• Provided support during the tendering process by preparing documents and evaluating bids from vendors.
• Managed the procurement process from requisition to delivery.
• Reviewed purchase orders for accuracy and compliance with company policies.
• Updated and maintained purchasing records and reports.
• Drove customer feedback to deliver information to management for corrective action.
• Any additional duties,

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• Facilitated purchase order processing and tracking within procurement software.
• Updated supplier information and maintained database integrity for easy access.
• Provided support in preparing tenders or responding to requests for proposals.
• Created databases containing information about current contracts and vendor agreements.
• Collaborated with internal stakeholders such as accounting staff members to resolve payment issues with vendors.
• Organized a system for filing invoices, purchase orders, quotes, contracts.
• Reviewed and approved vendor invoices.

• Provided support at the front desk during peak hours for efficient service.
• Maintained cleanliness and orderliness of library spaces for user comfort.
• Trained new employees on library policies and operational procedures.
• Organized shelves, book displays, and other library areas according to established guidelines.
• Answered patrons' questions and assisted in finding materials requested.
• Greeted patrons upon entrance to library and offered assistance with needs or issues.
• Performed basic computer troubleshooting and maintenance tasks.
• Trained new staff and volunteers on library systems and customer service protocols.
• Coordinated with external vendors to procure library supplies and materials.
• Restocked returned items to correct shelf or storage locations.