Shimmouya Manhers
Jamaica,VT
Summary
Highly motivated and customer -centric customer service officer with experience in providing exceptional service to clients across various industries. Proven ability to resolve complex customer issues efficiently and effectively, exceeding expectations and building solid relationships.adept at handling high volume inquiries via phone, email and live chat while maintaining a positive and professional demeanor.
Overview
1
1
year of professional experience
Work History
Housekeeper
Sandals Montego Bay
Jamaica
12.2023 - Current
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Sanitized all areas of the hotel lobby and public restrooms.
- Responded to requests from guests regarding housekeeping needs.
- Reported any maintenance issues or damage to supervisors immediately.
- Changed bed linens and towels, tidied up rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Assisted in laundry services including washing, drying, and folding linens.
Education
High School Diploma -
{Sea Forth High School} And Heart Trust
06-2022
Skills
- Chemical handling
- English language fluency
- Sorting and washing laundry
- Folding clean laundry
- Customer service
- Deep cleaning expertise
- Detail-oriented
- Product knowledge
- Multitasking and organization
- Teamwork
- Bed making proficiency
Reference
Available upon request
Timeline
Housekeeper
Sandals Montego Bay
12.2023 - Current
High School Diploma -
{Sea Forth High School} And Heart Trust