Detail-oriented Administrative Professional proficient in handling diverse administrative tasks, including managing multiple assignments, maintaining meticulous documentation and client relations. Skilled in utilizing technology tools such as Clickup, Trello, Microsoft Office Suite and Google Workspace to streamline processes and enhance efficiency. Strong interpersonal and communication skills, coupled with a proactive attitude and a track record of achieving results in fast-paced environments. Currently pursuing a Master of Business Administration and Master in Project Management to further enhance strategic planning and organizational abilities. Currently seeking a role in Project Management.
Hi, I’m
Sherrylee Lawrence
St. Ann
Summary
Overview
6
years of professional experience
Work History
Tradewindz Online Help Centre
Accountant
09.2023 - Current
Job overview
- Managed business registration for both remote and in-person clients, ensuring 100% compliance with local regulations and policies
- Demonstrated expertise in tax preparation and filing for individuals and businesses, maintaining accuracy through continuous monitoring of tax laws and regulations
- Collaborated effectively with clients and government agencies, maintaining a 95% satisfaction rate in resolving issues related to business registration, tax filings, and administrative processes.
- Spearheaded the successful set up and implementation of ClickUp software, streamlining client relationship management processes and boosting operational efficiency.
- Implemented and maintained a systematic client file management system, ensuring organized and up-to-date records for efficient retrieval during audits or client interactions
- Supervised and mentored Marketing Intern, guiding their activities to support project goals effectively
- Developed engaging content for social media platforms, contributing to successful marketing strategies and brand promotion efforts
- Spearheaded the successful set up and integration of ClickUp Software, optimizing efficiency and effectiveness in client relationship management.
- Developed and implemented a comprehensive customer satisfaction survey, resulting in actionable insights to enhance overall customer experience and drive business growth.
Cool Corp Limited
Accounting Officer (Hybrid)
03.2023 - 09.2023
Job overview
- Led comprehensive bank reconciliation efforts, employing analytical expertise to detect and rectify variances and discrepancies in financial data
- Conducted thorough investigations to pinpoint root causes behind discrepancies, collaborating seamlessly with diverse teams and departments to gather pertinent information
- Maintained transparent communication with management and stakeholders, delivering regular updates on investigation progress and outcomes
- Provided valuable application support to team members, ensuring smooth project operations and fostering a collaborative work environment.
Sagicor Bank Jamaica Ltd
Teller
08.2019 - 03.2023
Job overview
- Consistently provided high-quality customer service aligned with Sagicor Bank's Customer Service Standards, ensuring client satisfaction and retention
- Efficiently verified and processed clients' deposits, maintaining accuracy and compliance with banking procedures
- Executed foreign exchange transactions, cheque encashment, and withdrawals promptly and accurately to meet client needs
- Managed non-cash transactions such as funds transfers with precision and attention to detail
- Conducted account closures efficiently, following established protocols and regulatory requirements
- Maintained and balanced Automated Banking Machines (ABMs) to ensure smooth operations and optimal client experience
- Proactively marketed the bank's products and services, generating referrals and contributing to business growth initiatives.
B. D. Holmes & Co.
Audit/ Accounting Clerk
11.2018 - 08.2019
Job overview
- Ensured the accuracy and currency of clients' financial records, facilitating informed decision-making and compliance
- Conducted bank statement reconciliations, identifying and rectifying discrepancies to maintain financial integrity
- Managed and updated clients' accounting journals, ledgers, and records, documenting financial transactions with precision
- Produced comprehensive financial statements, providing clear insights into clients' financial performance and status.
Grand Bahia Principe
Sales Representative
07.2018 - 10.2018
Job overview
- Cultivated positive customer interactions and experiences, fostering strong relationships with potential buyers
- Coordinated and scheduled photo sessions for guests, ensuring efficient use of resources and optimal guest satisfaction
- Successfully marketed and sold photos to guests, demonstrating strong sales skills and achieving revenue targets.
Education
European Business School of Barcelona
Master in Project Management
12.2024
University Overview
European Business School of Barcelona
Master of Business Administration
12.2024
University Overview
University of Technology Jamaica
Bachelor of Business Administration
08.2017
University Overview
York Castle High School
High School Diploma
06.2013
University Overview
Skills
- Microsoft Excel
- Microsoft PowerPoint
- Accounting
- Microsoft Word
- Customer Service
- Journals
- Trello
- Canva
- Google Suite
- ClickUp
- Interpersonal Skills
- Communication Skills
Timeline
Accountant
Tradewindz Online Help Centre
09.2023 - Current
Accounting Officer (Hybrid)
Cool Corp Limited
03.2023 - 09.2023
Teller
Sagicor Bank Jamaica Ltd
08.2019 - 03.2023
Audit/ Accounting Clerk
B. D. Holmes & Co.
11.2018 - 08.2019
Sales Representative
Grand Bahia Principe
07.2018 - 10.2018
European Business School of Barcelona
Master in Project Management
European Business School of Barcelona
Master of Business Administration
University of Technology Jamaica
Bachelor of Business Administration
York Castle High School
High School Diploma
Similar Profiles
Rakesh ShindeRakesh Shinde
Technical Associate at Dr. D.Y. Patil Vidyapeeth Centre for Online LearningTechnical Associate at Dr. D.Y. Patil Vidyapeeth Centre for Online Learning
Tara BiggsTara Biggs
Online Team Member at Woolworths Online Customer Fulfillment CentreOnline Team Member at Woolworths Online Customer Fulfillment Centre
Sandeep SinghSandeep Singh
Technical Head & Assistant Professor at DPU- Centre For Online Learning, PuneTechnical Head & Assistant Professor at DPU- Centre For Online Learning, Pune
Steven BlassingameSteven Blassingame
Area Operations Manager at Airgas, an Air LiquideArea Operations Manager at Airgas, an Air Liquide
Julian SmithJulian Smith
House Keeping at Mammee BayHouse Keeping at Mammee Bay