Summary
Overview
Work History
Education
Skills
Extracurricular Activities
References
Timeline
Generic
SHERONA COLE

SHERONA COLE

Sunset Close Longville Park Freetown,Clarendon

Summary

I am a dedicated professional with experience and demonstrated strengths in exceptional customer service skills, confidentiality, and integrity. I also honed good time management and a willingness to take on any task as a team member to help the business succeed, while adapting quickly to new needs and policies, and building successful solutions. I possess excellent verbal and written communication skills, with a strong background in cultivating positive relationships and exceeding goals.

Overview

20
20
years of professional experience

Work History

Teacher

Mineral Heights Christian Kinder Prep/Basic
01.2020 - Current
  • Developed engaging lesson plans for diverse learning styles and age groups.
  • Facilitated daily classroom activities promoting social, emotional, and cognitive growth.
  • Collaborated with parents to support student development and address concerns.
  • Implemented classroom management techniques to maintain a positive learning environment.
  • Assessed student progress through regular evaluations and feedback sessions.
  • Maintained a safe and orderly learning environment for all students.
  • Built and strengthened positive relationships with students, parents, and teaching staff.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Developed and implemented lesson plans based on curriculum objectives.

Patient Care Nursing ( Home Care)

Mr Trevor
May Pen , Clarendon
01.2022 - 10.2022
  • Assisted with Medication administration.
  • Monitored vital signs and reported changes promptly.
  • Supported patients with mobility and physical therapy exercises.
  • Maintained confidentiality and integrity of patient information according.
  • Assisted patients with daily living activities, such as bathing, dressing, and grooming.
  • Reminded patients to take prescribed medications or nutritional supplements.

Cashier

Stewarts Hardware Home Center
06.2013 - 12.2019
  • Operated cash register and processed customer transactions efficiently
  • Assisted customers in locating hardware products and answering inquiries
  • Maintained clean and organized checkout area for smooth operations
  • Managed daily cash drawer balancing and reconciliation tasks
  • Provided excellent customer service with a friendly demeanor
  • Collaborated with team members to restock shelves during downtime
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Balanced daily transactions on a computerized point-of-sale system.

Caregiver

Rural Family Support Organization
01.2010 - 09.2012
  • Maintained clean and well-organized environment for client happiness and safety.
  • Care for young children's holistic needs.
  • Educated children on important Basic skills such as colors, shapes and numbers.
  • Helped children explore new ideas and concepts through hands on learning.

Receptionist

Victim Support Unit Manchester
01.2009 - 06.2009
  • Greeted clients and visitors with empathy and professionalism in a supportive environment.
  • Managed incoming calls, directing inquiries to appropriate staff members efficiently.
  • Scheduled appointments, coordinating calendars for staff and clients seamlessly.
  • Maintained accurate records of client interactions and services provided diligently.

Teacher

Chatteau Basic School
09.2007 - 07.2008
  • Developed engaging lesson plans for diverse learning styles and age groups.
  • Facilitated daily classroom activities promoting social, emotional, and cognitive growth.
  • Collaborated with parents to support student development and address concerns.
  • Utilized educational technology tools to enhance teaching effectiveness and student interaction.

Teacher

Anna Miller Early Childhood Institute
09.2005 - 09.2006
  • Developed engaging lesson plans for diverse learning styles and age groups.
  • Facilitated daily classroom activities promoting social, emotional, and cognitive growth.
  • Collaborated with parents to support student development and address concerns.
  • Implemented classroom management techniques to maintain a positive learning environment.
  • Assessed student progress through regular evaluations and feedback sessions.
  • Built and strengthened positive relationships with students, parents, and teaching staff.

Education

NCTVET Level 2 - Housekeeping

Eural Family Support Organization
May Pen
11-2024

NCTVET Level 2 - Allied Health-Health Care Assistance (Patient Care

Alanas Institute
May Pen
03-2022

NCTVET Level 2 - Customer Service

Old Harbor Vocational Training Center
Old Harbor
11-2021

Graduate Certificate - Psychological First Aid Training

Jamaica Red Cross
Online
12-2020

CXC - English Language A And Social Studies

May Pen Primary Evening Institute
May Pen
06-2010

NCTVET Level 2 - Early Childhood Care And Education

Rural Family Support Organization
May Pen
07-2009

Graduate Certificate - Counter Trafficking Direct Assistance Training

International Organization For Migration (IMO)
Kingston
09-2008

NCTVET Level 1 - Early Childhood Care and Education

Churches Teachers College Resource Center
Mandeville
09-2007

NCTVET Level 1 - Data Operations Clerk

Ebony Park Academy Heart Trust
Tolgate
11-2003

CXC - Principles of Accounts and Religious Education

Clarendon College
Chapelton
06.2002

Skills

  • Computer Skills
  • Good Patient Care Skills
  • Good Interpersonal Skills
  • Exceptional Customer Service
  • Time management
  • Team collaboration
  • Good Verbal and written communication
  • Confidentiality and Integrity

Extracurricular Activities

Volunteer at Citizens For Free and Fair Elections CAFFE Reading Listening to Music

References

References available upon request.

Timeline

Patient Care Nursing ( Home Care)

Mr Trevor
01.2022 - 10.2022

Teacher

Mineral Heights Christian Kinder Prep/Basic
01.2020 - Current

Cashier

Stewarts Hardware Home Center
06.2013 - 12.2019

Caregiver

Rural Family Support Organization
01.2010 - 09.2012

Receptionist

Victim Support Unit Manchester
01.2009 - 06.2009

Teacher

Chatteau Basic School
09.2007 - 07.2008

Teacher

Anna Miller Early Childhood Institute
09.2005 - 09.2006

NCTVET Level 2 - Housekeeping

Eural Family Support Organization

NCTVET Level 2 - Allied Health-Health Care Assistance (Patient Care

Alanas Institute

NCTVET Level 2 - Customer Service

Old Harbor Vocational Training Center

Graduate Certificate - Psychological First Aid Training

Jamaica Red Cross

CXC - English Language A And Social Studies

May Pen Primary Evening Institute

NCTVET Level 2 - Early Childhood Care And Education

Rural Family Support Organization

Graduate Certificate - Counter Trafficking Direct Assistance Training

International Organization For Migration (IMO)

NCTVET Level 1 - Early Childhood Care and Education

Churches Teachers College Resource Center

NCTVET Level 1 - Data Operations Clerk

Ebony Park Academy Heart Trust

CXC - Principles of Accounts and Religious Education

Clarendon College
SHERONA COLE