SHERONA COLE
Sunset Close Longville Park Freetown,Clarendon
Summary
I am a dedicated professional with experience and demonstrated strengths in exceptional customer service skills, confidentiality, and integrity. I also honed good time management and a willingness to take on any task as a team member to help the business succeed, while adapting quickly to new needs and policies, and building successful solutions. I possess excellent verbal and written communication skills, with a strong background in cultivating positive relationships and exceeding goals.
Overview
20
20
years of professional experience
Work History
Teacher
Mineral Heights Christian Kinder Prep/Basic
01.2020 - Current
- Developed engaging lesson plans for diverse learning styles and age groups.
- Facilitated daily classroom activities promoting social, emotional, and cognitive growth.
- Collaborated with parents to support student development and address concerns.
- Implemented classroom management techniques to maintain a positive learning environment.
- Assessed student progress through regular evaluations and feedback sessions.
- Maintained a safe and orderly learning environment for all students.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Developed and implemented lesson plans based on curriculum objectives.
Patient Care Nursing ( Home Care)
Mr Trevor
May Pen , Clarendon
01.2022 - 10.2022
- Assisted with Medication administration.
- Monitored vital signs and reported changes promptly.
- Supported patients with mobility and physical therapy exercises.
- Maintained confidentiality and integrity of patient information according.
- Assisted patients with daily living activities, such as bathing, dressing, and grooming.
- Reminded patients to take prescribed medications or nutritional supplements.
Cashier
Stewarts Hardware Home Center
06.2013 - 12.2019
- Operated cash register and processed customer transactions efficiently
- Assisted customers in locating hardware products and answering inquiries
- Maintained clean and organized checkout area for smooth operations
- Managed daily cash drawer balancing and reconciliation tasks
- Provided excellent customer service with a friendly demeanor
- Collaborated with team members to restock shelves during downtime
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Balanced daily transactions on a computerized point-of-sale system.
Caregiver
Rural Family Support Organization
01.2010 - 09.2012
- Maintained clean and well-organized environment for client happiness and safety.
- Care for young children's holistic needs.
- Educated children on important Basic skills such as colors, shapes and numbers.
- Helped children explore new ideas and concepts through hands on learning.
Receptionist
Victim Support Unit Manchester
01.2009 - 06.2009
- Greeted clients and visitors with empathy and professionalism in a supportive environment.
- Managed incoming calls, directing inquiries to appropriate staff members efficiently.
- Scheduled appointments, coordinating calendars for staff and clients seamlessly.
- Maintained accurate records of client interactions and services provided diligently.
Teacher
Chatteau Basic School
09.2007 - 07.2008
- Developed engaging lesson plans for diverse learning styles and age groups.
- Facilitated daily classroom activities promoting social, emotional, and cognitive growth.
- Collaborated with parents to support student development and address concerns.
- Utilized educational technology tools to enhance teaching effectiveness and student interaction.
Teacher
Anna Miller Early Childhood Institute
09.2005 - 09.2006
- Developed engaging lesson plans for diverse learning styles and age groups.
- Facilitated daily classroom activities promoting social, emotional, and cognitive growth.
- Collaborated with parents to support student development and address concerns.
- Implemented classroom management techniques to maintain a positive learning environment.
- Assessed student progress through regular evaluations and feedback sessions.
- Built and strengthened positive relationships with students, parents, and teaching staff.
Education
NCTVET Level 2 - Housekeeping
Eural Family Support Organization
May Pen11-2024
NCTVET Level 2 - Allied Health-Health Care Assistance (Patient Care
Alanas Institute
May Pen 03-2022
NCTVET Level 2 - Customer Service
Old Harbor Vocational Training Center
Old Harbor11-2021
Graduate Certificate - Psychological First Aid Training
Jamaica Red Cross
Online 12-2020
CXC - English Language A And Social Studies
May Pen Primary Evening Institute
May Pen06-2010
NCTVET Level 2 - Early Childhood Care And Education
Rural Family Support Organization
May Pen 07-2009
Graduate Certificate - Counter Trafficking Direct Assistance Training
International Organization For Migration (IMO)
Kingston09-2008
NCTVET Level 1 - Early Childhood Care and Education
Churches Teachers College Resource Center
Mandeville09-2007
NCTVET Level 1 - Data Operations Clerk
Ebony Park Academy Heart Trust
Tolgate11-2003
CXC - Principles of Accounts and Religious Education
Clarendon College
Chapelton 06.2002
Skills
- Computer Skills
- Good Patient Care Skills
- Good Interpersonal Skills
- Exceptional Customer Service
- Time management
- Team collaboration
- Good Verbal and written communication
- Confidentiality and Integrity
Extracurricular Activities
Volunteer at Citizens For Free and Fair Elections CAFFE Reading Listening to Music
References
References available upon request.
Timeline
Patient Care Nursing ( Home Care)
Mr Trevor
01.2022 - 10.2022
Teacher
Mineral Heights Christian Kinder Prep/Basic
01.2020 - Current
Cashier
Stewarts Hardware Home Center
06.2013 - 12.2019
Caregiver
Rural Family Support Organization
01.2010 - 09.2012
Receptionist
Victim Support Unit Manchester
01.2009 - 06.2009
Teacher
Chatteau Basic School
09.2007 - 07.2008
Teacher
Anna Miller Early Childhood Institute
09.2005 - 09.2006
NCTVET Level 2 - Housekeeping
Eural Family Support Organization
NCTVET Level 2 - Allied Health-Health Care Assistance (Patient Care
Alanas Institute
NCTVET Level 2 - Customer Service
Old Harbor Vocational Training Center
Graduate Certificate - Psychological First Aid Training
Jamaica Red Cross
CXC - English Language A And Social Studies
May Pen Primary Evening Institute
NCTVET Level 2 - Early Childhood Care And Education
Rural Family Support Organization
Graduate Certificate - Counter Trafficking Direct Assistance Training
International Organization For Migration (IMO)
NCTVET Level 1 - Early Childhood Care and Education
Churches Teachers College Resource Center
NCTVET Level 1 - Data Operations Clerk
Ebony Park Academy Heart Trust
CXC - Principles of Accounts and Religious Education
Clarendon College