Sheree-Jae Redwood
Social Media Manager
Kingston,St. Andrew
Summary
Motivated Social Media Manager brings expertise in traditional and innovative online platforms, content creation and audience engagement techniques. Performance-driven with meticulous analytical and technical skills. Confident in planning and executing multi-platform campaigns to drive brand success.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Social Media Manager Intern
Reinvent.id
Victoria, British Columbia
10.2022 - Current
- Assisted team with various marketing projects that would engage new leads and potential customers.
- Responded to comments, posts and questions from various channels.
- Analyzed trends in social media posts and followers to maximize views.
- Worked with assigned team on projects to meet deliverables.
- Created informative and entertaining posts for client's Facebook and Instagram pages.
- Utilized best practices for SEO optimization to boost social media program's visibility.
- Conducted daily updates to social media profiles to boost company online presence.
- Created engaging content to catch attention of potential customers.
- Tracked social media engagement to identify high-performing ideas for campaigns.
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
- Created content strategies for digital media.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Social Media Manager
Royal Mr. & Mrs. Tours
Kingston, St. Andrew
09.2022 - Current
- Developed marketing content such as Tik Tok videos and reels for social media.
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Managed team to generate original content and moderate online community members.
- Increased customer engagement through social media.
- Utilized best practices for SEO optimization to boost social media program's visibility.
- Analyzed trends in social media posts and followers to maximize views.
- Responded to comments, posts and questions from various channels.
- Assisted team with various marketing projects that would engage new leads and potential customers.
- Created engaging content to catch attention of potential customers.
- Tracked social media engagement to identify high-performing ideas for campaigns.
Content Creator/Social Media Manager
Lofters and Associates Limited
Kingston, St. Andrew
01.2020 - 01.2021
- Planned and implemented social media campaigns on Facebook & TikTok
- Applied current editing and photography tools to tell great stories.
- Strengthened content through proofreading and editing.
- Implemented strategies and tactics to grow followers on social media channels.
- Created content with SEO keywords drawn from Google Analytics.
- Crafted dynamic content marketing pieces for broad client base to drive consumer awareness of brands.
- Generated stories to reflect current trends and news to pull audience into website.
- Assisted with management of client presence on varying social media platforms
- Interacted with customers online, via comments and direct messages inboxes
- Continually worked to drive brand advocacy and business value by creating niche-related content
- Partnered with marketing teams to maximize the power of social media
- Brought forth a self-motivated and passionate attitude
- Recorded data regarding website traffic and user feedback.
Co-founder/Account Manager
JoJae Trendz
Kingston, St. Andrew
10.2016 - 08.2017
- Communicated with followers to promptly respond to queries and monitor reviews.
- Created actionable plans to grow and maintain followers through Facebook and Instagram.
- Suggested and implemented new features to develop brand awareness.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Fostered relationships to maintain existing clients, while developing new relationships to attract potential clients
- Used paid Facebook ads and analytics to reach desired audience to increase sales
Education
Bachelor of Science - Land Surveying & GIS
University of Technology
Kingston, Jamaica 08.2015 - 11.2018
Skills
Social Media Content
Social media content campaigns
Progress monitoring
Strategic planning
Social Media Management
Online presence monitoring
Promotion tactics implementation
Search engine optimization expertise
Social media coordination
Copywriting
SEO techniques
Certification
Canva Graphic Designing, Udemy- 2 weeks
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Social Media Manager Intern
Reinvent.id
10.2022 - Current
Social Media Manager
Royal Mr. & Mrs. Tours
09.2022 - Current
Tik Tok Content Creation & Growth, Udemy - 2 days
08-2022
Canva Graphic Designing, Udemy- 2 weeks
07-2022
Digital Marketing, Udemy - 1 month
06-2022
Content Creator/Social Media Manager
Lofters and Associates Limited
01.2020 - 01.2021
Co-founder/Account Manager
JoJae Trendz
10.2016 - 08.2017
Bachelor of Science - Land Surveying & GIS
University of Technology
08.2015 - 11.2018