Sheree-Jae Redwood
Social Media Manager
Kingston,St. Andrew
Summary
Motivated Social Media Manager brings expertise in traditional and innovative online platforms, content creation and audience engagement techniques. Performance-driven with meticulous analytical and technical skills. Confident in planning and executing multi-platform campaigns to drive brand success.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Social Media Manager Intern
Reinvent.id
Victoria, British Columbia
10.2022 - Current
- Assisted team with various marketing projects that would engage new leads and potential customers.
- Responded to comments, posts and questions from various channels.
- Analyzed trends in social media posts and followers to maximize views.
- Worked with assigned team on projects to meet deliverables.
- Created informative and entertaining posts for client's Facebook and Instagram pages.
- Utilized best practices for SEO optimization to boost social media program's visibility.
- Conducted daily updates to social media profiles to boost company online presence.
- Created engaging content to catch attention of potential customers.
- Tracked social media engagement to identify high-performing ideas for campaigns.
- Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.
- Created content strategies for digital media.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Social Media Manager
Royal Mr. & Mrs. Tours
Kingston, St. Andrew
09.2022 - Current
- Developed marketing content such as Tik Tok videos and reels for social media.
- Set clearly defined goals to drive customer retention, brand awareness and website or social media traffic.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Managed team to generate original content and moderate online community members.
- Increased customer engagement through social media.
- Utilized best practices for SEO optimization to boost social media program's visibility.
- Analyzed trends in social media posts and followers to maximize views.
- Responded to comments, posts and questions from various channels.
- Assisted team with various marketing projects that would engage new leads and potential customers.
- Created engaging content to catch attention of potential customers.
- Tracked social media engagement to identify high-performing ideas for campaigns.
Content Creator/Social Media Manager
Lofters and Associates Limited
Kingston, St. Andrew
01.2020 - 01.2021
- Planned and implemented social media campaigns on Facebook & TikTok
- Applied current editing and photography tools to tell great stories.
- Strengthened content through proofreading and editing.
- Implemented strategies and tactics to grow followers on social media channels.
- Created content with SEO keywords drawn from Google Analytics.
- Crafted dynamic content marketing pieces for broad client base to drive consumer awareness of brands.
- Generated stories to reflect current trends and news to pull audience into website.
- Assisted with management of client presence on varying social media platforms
- Interacted with customers online, via comments and direct messages inboxes
- Continually worked to drive brand advocacy and business value by creating niche-related content
- Partnered with marketing teams to maximize the power of social media
- Brought forth a self-motivated and passionate attitude
- Recorded data regarding website traffic and user feedback.
Co-founder/Account Manager
JoJae Trendz
Kingston, St. Andrew
10.2016 - 08.2017
- Communicated with followers to promptly respond to queries and monitor reviews.
- Created actionable plans to grow and maintain followers through Facebook and Instagram.
- Suggested and implemented new features to develop brand awareness.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Fostered relationships to maintain existing clients, while developing new relationships to attract potential clients
- Used paid Facebook ads and analytics to reach desired audience to increase sales
Education
Bachelor of Science - Land Surveying & GIS
University of Technology
Kingston, Jamaica 08.2015 - 11.2018
Skills
Social Media Content
Certification
Canva Graphic Designing, Udemy- 2 weeks
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Social Media Manager Intern
Reinvent.id
10.2022 - Current
Social Media Manager
Royal Mr. & Mrs. Tours
09.2022 - Current
Tik Tok Content Creation & Growth, Udemy - 2 days
08-2022
Canva Graphic Designing, Udemy- 2 weeks
07-2022
Digital Marketing, Udemy - 1 month
06-2022
Content Creator/Social Media Manager
Lofters and Associates Limited
01.2020 - 01.2021
Co-founder/Account Manager
JoJae Trendz
10.2016 - 08.2017
Bachelor of Science - Land Surveying & GIS
University of Technology
08.2015 - 11.2018
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