Shellecia Anglin
Kingston
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
11
11
years of professional experience
Work History
Human Resources Administrator
Zoukie Trucking Services
10.2021 - Current
- Updated HR database with new employee information, changes in benefits, and other details.
- Developed and implemented onboarding and orientation programs for new employees.
- Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
Project Officer
Zoukie Trucking Services
10.2021 - 03.2022
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Worked closely with organizations, individual businesses and government agencies to foster welcoming climate for business.
- Developed and monitored project schedules, budgets and objectives for successful completion.
Communications Manager
Carlisa Enterprises
01.2021 - 09.2021
- Led crisis communications and media relations activities in response to challenging situations.
- Developed and promoted corporate brand, images and identity to media and public.
- Conducted media training for company executives and business leaders.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Customer Service Team Leader
Carlisa Enterprises
09.2020 - 01.2021
- Handled day-to-day customer contact via phones, faxes, and emails.
- Cross-trained and provided backup support for organizational leadership.
- Created and maintained detailed database to develop promotional sales.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Medical Receptionist
Private Health Care Aid
06.2020 - 09.2020
- Invoiced patients accurately in line with charging guidelines.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Printed prescription requests and queries in compliance with practice protocol.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Bank Officer
Bank Of Nova Scotia
08.2016 - 06.2020
- Managed and opened over 20 checking, saving and line of credit accounts.
- Built and maintained productive relationships with internal and external C-level executives to facilitate business success.
- Set risk management policies to mitigate bank losses.
- Orchestrated audits focused on registration and training functions.
- Met with clients to generate new business and negotiate contracts.
Caregiver
Private Retirement Home
08.2012 - 01.2016
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
Certificate - Project Management
University of The Commonwealth Caribbean
Jamaica04.2021
Certificate - Operations Management And Supervision
University of The Commonwealth Caribbean
Jamaica03.2021
Bachelor's - Early Childhood Education
Shortwood Teachers' College
Jamaica 07.2017
Skills
- Monitor Vital Signs
- Attentive to People
- Developing Client Trust
- COVID-19 Safety Policies
- Activities of Daily Living Assistance
- Care Plan Assessment
- Client Records Management
- Mobility Support
- Bathing and Dressing
- Proper Staffing
- Time Management
- Patient Management
Additional Information
- Willing to relocate: Anywhere
Languages
English
Native language
Spanish
Proficient
C2
French
Intermediate
B1
Timeline
Human Resources Administrator
Zoukie Trucking Services
10.2021 - Current
Project Officer
Zoukie Trucking Services
10.2021 - 03.2022
Communications Manager
Carlisa Enterprises
01.2021 - 09.2021
Customer Service Team Leader
Carlisa Enterprises
09.2020 - 01.2021
Medical Receptionist
Private Health Care Aid
06.2020 - 09.2020
Bank Officer
Bank Of Nova Scotia
08.2016 - 06.2020
Caregiver
Private Retirement Home
08.2012 - 01.2016
Certificate - Project Management
University of The Commonwealth Caribbean
Certificate - Operations Management And Supervision
University of The Commonwealth Caribbean
Bachelor's - Early Childhood Education
Shortwood Teachers' College
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