Sheana Lawrence
Chicago Ill
Summary
Dynamic Telephone Recruiter with expertise in candidate sourcing and cold calling, honed at Fieldwork Inc. Proven track record of exceeding recruitment goals while maintaining professionalism and fostering positive candidate experiences. Adept at utilizing social media for effective outreach and employing strong interviewing techniques to identify top talent.
Overview
21
21
years of professional experience
Work History
Telephone Recruiter
Fieldwork Inc.
02.2022 - 06.2024
- Operated and maintained applicant tracking and candidate management systems.
- Coordinated schedules to arrange management interviews with applicants.
- Studied job descriptions and qualifications to determine applicant requirements.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Vacation Sales Specialist
Marriot Vacation Sales
03.2021 - 05.2024
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
- Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
Telephone Recruiter
Fieldwork Inc.
03.2018 - 09.2021
- Make outbound calls to individuals from company databases.
- Recruit and screen participants for market research studies using a provided script.
- Clearly explain study requirements, location, compensation, and schedule.
- Enter and update participant information accurately in the company database.
- Schedule qualified participants for focus groups, online surveys, or interviews.
- Maintain professionalism and positive communication with all potential participants.
- Meet daily and weekly recruitment goals.
- Follow company policies and confidentiality standards.
Telephone Recruiter
Schesinger Associate
10.2009 - 12.2011
- Make outbound calls to individuals to recruit them for research studies.
- Screen participants using questionnaires to determine eligibility.
- Explain study details including time, location, compensation, and requirements .
- Schedule qualified participants for focus groups, interviews, or online research sessions.
- Maintain accurate records of calls, recruitment progress, and participant information.
- Work with project managers and research teams to meet recruitment targets.
- Answer participant questions and ensure a professional experience.
- Manage multiple research projects at the same time and meet deadlines.
Sales Associate
Marriot Vacation Sales
02.2003 - 03.2004
- Conduct in-person or virtual presentations to prospective clients about Marriott Vacation Club offerings.
- Build relationships with clients to understand their vacation needs and preferences .
- Explain ownership benefits, features, and pricing options clearly and accurately.
- Follow up with leads from marketing events, referrals, and inquiries.
- Meet or exceed sales targets and quotas on a weekly and monthly basis.
- Maintain accurate records of client interactions and sales activities in the CRM system.
- Coordinate with management and team members to plan and execute sales events or promotions .
- Ensure compliance with company policies, ethical standards, and local regulations.
Education
Criminal Justice
Northwestern Business College
Chicago, Ill06-2012
Skills
- Candidate sourcing
- Social media recruiting
- Cold calling expertise
- Interviewing techniques
Timeline
Telephone Recruiter
Fieldwork Inc.
02.2022 - 06.2024
Vacation Sales Specialist
Marriot Vacation Sales
03.2021 - 05.2024
Telephone Recruiter
Fieldwork Inc.
03.2018 - 09.2021
Telephone Recruiter
Schesinger Associate
10.2009 - 12.2011
Sales Associate
Marriot Vacation Sales
02.2003 - 03.2004
Criminal Justice
Northwestern Business College