Summary
Work History
Education
Skills
Core Competencies
Software
Timeline
Generic

SHAWEE WILLIAMS

Mandeville

Summary


Dependable Customer Service Representative successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Work History

Server / Customer Service

Tackeda Restaurant
  • - Greeted and assisted customers with menu selections, ensuring a welcoming dining experience.
  • - Managed customer orders efficiently and handled complaints promptly to ensure satisfaction.
  • - Collaborated with kitchen staff to maintain smooth operations during peak hours.
  • 1 Year
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Customer Service Associate

Rubis Gas Station
  • - Provided courteous and efficient service to customers in a high-volume environment.
  • - Processed transactions with 100% accuracy in cash handling and credit card operations.
  • - Maintained cleanliness and safety standards on the premises.
  • - Built customer loyalty by remembering regular customers’ preferences and offering friendly service.
  • 4 Years
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.

Receptionist / Customer Care

Hair Salon
  • - Scheduled appointments, greeted clients, and managed phone and walk-in inquiries.
  • - Promoted and sold beauty products, contributing to increased monthly sales.
  • - Provided personalized service to enhance client satisfaction and repeat business.
  • 1 Year
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.

Education

High School -

Holmwood Technical High School
07.2014

Primary School - undefined

Villa Road Primary School
07.2009

Skills

  • - Microsoft Office Suite (Word, Excel, Outlook)
  • - Point-of-Sale (POS) Systems

Strong work ethic

Safe food handling

Guest engagement

Hospitality service expertise

Core Competencies

  • - Customer Relations & Problem-Solving
  • - Cash Handling & Point-of-Sale Systems
  • - Team Collaboration & Communication
  • - Time Management & Multitasking
  • - Sales & Product Knowledge
  • - Conflict Resolution & Complaint Handling

Software

Microsoft word, Excel,Google

Timeline

Primary School - undefined

Villa Road Primary School

Server / Customer Service

Tackeda Restaurant

Customer Service Associate

Rubis Gas Station

Receptionist / Customer Care

Hair Salon

High School -

Holmwood Technical High School

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SHAWEE WILLIAMS