Shavel Christie
Montego Bay
Summary
I am an ambitious, enthusiastic individual who has developed a mature and logical mind with a practical approach to solving problems and creating high quality productivity and customer satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
AT&T Bankruptcy Specialist
Segoso Caribbean
02.2025 - Current
- Analyzed bankruptcy petitions.
- Prepared and filed necessary documentation for Chapter 7 and Chapter 13 cases.
- Reviewed financial statements to assess clients' eligibility for relief under bankruptcy provisions.
Sales Expert
Teleperformance
02.2023 - 02.2024
- Enhanced customer engagement through personalized communication strategies.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Developed strong product knowledge, effectively communicating features and benefits to customers for informed decisionmaking.
Sales Expert
Centerfield
01.2021 - 02.2023
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.
Server
Seven Restuarant and Bar
07.2019 - 09.2019
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with kitchen staff to streamline order delivery processes.
- Resolved customer complaints promptly to maintain positive dining atmosphere.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
NCTVET - Business Administration
Heart Trust NTA
01.2020
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Mount Alvernia High School
01.2019
Skills
- Written and verbal communication
- Strong work ethic
- Customer engagement
- Active listening
- Teamwork and collaboration
- Problem-solving
Certification
- Caribbean Secondary Examination Council (CSEC)
- Subjects Grades
- Electronic document preparation & management I
- English A I
- Integrated Science II
- Mathematics III
- Principle of Business II
- Social Studies II
- National Vocational Qualification of Jamaica (NVQJ)
- Certificate Level
- Business Administration II
References
Carolin, Hume, Vice principal, 876 499 1781, Mount Alvernia High School
Awards
Awarded for the year 2022, Agent of the year at Centerfield.
Languages
English
Advanced (C1)
Timeline
AT&T Bankruptcy Specialist
Segoso Caribbean
02.2025 - Current
Sales Expert
Teleperformance
02.2023 - 02.2024
Sales Expert
Centerfield
01.2021 - 02.2023
Server
Seven Restuarant and Bar
07.2019 - 09.2019
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Mount Alvernia High School
NCTVET - Business Administration
Heart Trust NTA
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