Shavaan Green
Austin Ave Lot 86, Mount Salem, Montego Bay
Summary
Dynamic professional with experience at RIU Hotel, excelling in hotel maintenance and customer service. Proven ability to enhance guest satisfaction through effective problem-solving and timely repairs. Skilled in merchandising and inventory management, fostering strong relationships with clients and team members to optimize operational efficiency.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Room Technician
RIU Hotel
10.2023 - Current
- Inspected rooms to ensure all equipment functioned properly, contributing to guest satisfaction.
- Executed maintenance and repairs in guest rooms, enhancing guest comfort.
- Addressed maintenance requests quickly and efficiently.
- Assisted in maintaining high hotel standards for guest satisfaction.
Merchandiser
Lasco Distributors Ltd
06.2021 - 10.2023
- Managed product displays to enhance visual appeal and customer engagement.
- Monitored and managed inventory levels across all retail locations to ensure stock availability. to ensure stock availability across retail locations.
- Assisted in planogram implementation to optimize shelf space and improve product visibility.
- Managed product displays to increase visual appeal and drive customer engagement.
- Stocked and organized products on store shelves.
- Established and nurtured positive relationships with customers and store staff to enhance collaboration. with customers and store staff.
Education
Dundee All Age
St. James High School
Vocational Training Center
Skills
- Renewable Energy Systems
- Electrical Installation
- Hotel Maintenance
- Merchandising
- Customer Service
- Team Work
- Problem Solving
- Time Management
- Communication Skills
Certification
- Caribbean Examination Council (CXC), Information Technology, Social Studies
- City & Guilds, Mathematics, English Language
- Level 2 Certificate in Renewable Energy
Timeline
Room Technician
RIU Hotel
10.2023 - Current
Merchandiser
Lasco Distributors Ltd
06.2021 - 10.2023
Dundee All Age
St. James High School
Vocational Training Center