Shaunna-Quay Martin
Linstead, St. Catherine
Summary
I'm a focused Quality Control Supervisor offering strengths in team training, management and monitoring. Dedicated to improving system procedures and controls to maximize quality and minimize errors by combining strategic thinking with hands-on experience. I'm a dynamic individual, who is observant and detail-oriented in monitoring and improving production activities. Known for my adaptability, creativity, and results-oriented mindset I intend to deliver impactful solutions and enhance organizational performance. Dynamic individual with hands-on experience in quality control and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
QUALITY CONTROL SUPERVISOR
TRADEWINDS CITRUS LTD
07.2024 - Current
- Ensure that plant sanitation and pest control practices are implemented, and records are kept current by the sanitation team.
- Developed comprehensive training materials such as manuals to ensure consistent performance among team members.
- Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
- Ensured personnel adhere to safety guidelines throughout all aspects of the production process, resulting in an improved workplace environment for employees.
- Maintained testing equipment in good working order to effectively control quality in production lines through internal and external calibrations.
- Conduct internal audits of manufacturing processes, ensuring compliance with industry standards and regulations.
- Managed a diverse team of 15 quality control technicians, fostering collaboration and open communication.
- Collaborated cross-functionally with supervisors from departments such as Quality Systems and Stores to coordinate effective solutions to systemic problems, resulting in direct reductions in error and rework rates.
- Coordinated disposal of discrepant materials unsuitable for rework or recycling.
- Evaluated employee performance regularly, providing constructive feedback and coaching aimed at skill development and career growth opportunities.
- Supervised ongoing daily production phases through the Blending, Filling and Tetra-Pak Areas.
QUALITY CONTROL TECHNICIAN
TRADEWINDS CITRUS LTD
02 2019 - 06.2021
- Conduct comprehensive inspections and tests on incoming raw materials, in process components and finished products to ensure compliance with quality standards and specifications
- Ensure that all areas and processes adhere to GMP standards, regulations and quality processes
- Any anomalies are reported
- Maintain detailed records of inspection and testing results which is essential for traceability and quality improvements efforts
- File and organize documents on both physical filing systems and digital document management
- Fill in when team members are unavailable for their shift.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
- Maintained quality documentation and records for conformance with relevant standards.
SENIOR QUALITY CONTROL TECHNICIAN and TEAM LEAD
TRADEWINDS CITRUS LTD
07.2021 - 06.2024
- Oversee and conduct inspections and testing of raw materials, work-in-progress and finished products to verify compliance with specification and quality standards
- Train and supervise quality control technicians providing guidance and direction to enhance their skills and knowledge in quality assurance and control
- Monitor team's Key Performance indicators (KPI) to improve quality metrics
- Maintain quality procedures, standards and protocols according to HACCP, GMP and the company's requirements
- Collaborate with other production teams to investigate and address quality issues driving root cause analysis and corrective actions this includes collecting and analyzing customer feedbacks and complaints to address quality issues and improve customer satisfaction
- Carry out calibration and verification procedures to ensure that testing equipment and tools are properly calibrated and maintained to ensure accurate measurements and results.
- Tested and evaluated product precision against specifications to reduce discrepancies.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Enhanced accuracy of quality control measurements by calibrating and maintaining testing equipment.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Developed quality control checklist for each product category, standardizing inspection process.
TEACHER'S ASSISTANT
BUNKERS HILL EARLY CHILDHOOD CENTRE
11 2018 - 02 2019
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom activities, tutoring, and reviewing work.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Mentored and tutored individual students needing additional help.
- Taught classes under guidance of senior instructors.
Education
Bachelor of Science, BSc - Biotechnology, Plant Biology
University of the West Indies
2018
Skills
- Attentive to details
- Adaptable
- Analytical and critical Thinking
- Effective Leadership and communication
- Team collaborator
- Risk analysis and management
- Compliance understanding
Certification
- QSSI Management Systems Auditor Certification
Timeline
QUALITY CONTROL SUPERVISOR
TRADEWINDS CITRUS LTD
07.2024 - Current
SENIOR QUALITY CONTROL TECHNICIAN and TEAM LEAD
TRADEWINDS CITRUS LTD
07.2021 - 06.2024
Bachelor of Science, BSc - Biotechnology, Plant Biology
University of the West Indies
QUALITY CONTROL TECHNICIAN
TRADEWINDS CITRUS LTD
02 2019 - 06.2021
TEACHER'S ASSISTANT
BUNKERS HILL EARLY CHILDHOOD CENTRE
11 2018 - 02 2019
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