SHANTAE POWELL
Mandeville
Summary
Results oriented, with a unique blend of creativity, technical skills, and strategic thinking. Adept at transforming challenges into opportunities for growth and excels in high-pressure environments.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work History
Chef
Work And Travel
St, Red River , NM
05.2024 - 08.2024
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Cooked memorable dishes that brought new customers into establishment by 2%.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Front Desk Assistant
Sandals Negril Beach Resort & Spa
08.2019 - 05.2020
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.
- Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
Chef Departee
Sandals Negril Resort
01.2018 - 01.2019
- Mentor and manage 10 new team members
- Lead team meetings for progression polls
- Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
- Plated meals paying special attention to garnishes and overall presentation.
- Operated all kitchen equipment safely to prevent injuries.
Line Cook
Eden Gardens Resort and Spa
1 2016 - 03.2016
- Plan and prepare menu items
- Successfully increased employee productivity with a positive work environment
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Teacher's Assistant
Pratville Primary And Infant School
01.2014 - 02.2014
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Worked with lead teacher to monitor class schedule and take attendance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted lead teachers with lesson plan creation and materials development .
Education
Manchester High
09.2009 - 05.2014
Bachelor of Science - Hospitality And Tourism Management
Northern Caribbean University
05.2022 - Current
Skills
Proficient in Microsoft Office
Great customer service
Time Management
Flexibility
Problem solving
Communication
Team Work and Leadership skills
References
Keitho Nembhard
HR Manager
Grand Palladium Hotel
876-446-0911
Onecia Gayle
Marketing Manager
General Supplies
876-851-0661
Timeline
Chef
Work And Travel
05.2024 - 08.2024
Bachelor of Science - Hospitality And Tourism Management
Northern Caribbean University
05.2022 - Current
Front Desk Assistant
Sandals Negril Beach Resort & Spa
08.2019 - 05.2020
Chef Departee
Sandals Negril Resort
01.2018 - 01.2019
Teacher's Assistant
Pratville Primary And Infant School
01.2014 - 02.2014
Manchester High
09.2009 - 05.2014
Line Cook
Eden Gardens Resort and Spa
1 2016 - 03.2016
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