Shannon Barrett
Saint Andrew
Summary
Creative Communications Manager with excellent interpersonal and time management skills. Skilled at project management, I will create and manage successful brands while offering global experience and a deep understanding of other cultures. I am a detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude with the willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Records Management Assistant
University of the West Indies, Sub-department of Chemical Pathology, Department of Pathology
11.2021 - Current
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
- Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork.
- Completed transmittal logs and stored in files for specified durations.
- Skilled at working independently and collaboratively in a team environment.
- Assist patients with Laboratory results on a daily basis.
- Maintaining solid customer relationships by handling questions and concerns with speed and professionalism.
- Answer day to day doctors and patients requirements, providing information, operating telephone equipment, estimating quotes, and handling administrative tasks.
- Record and manage patient data.
- Managed file archival and information retrievals.
- Collected payments for special test in laboratory.
- Create invoice for patients seeking outside payment assistance.
- Do weekly lodgement invoice for payments collected in laboratory.
- Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
- Email Private lab results daily.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Assisted with document troubleshooting and recovery of corrupt documents and files.
- Respond to patient requests for results, services, and other hospital information.
- Maintained documentation on tests performed in lab.
Social Media Manager
Self Employed
01.2021 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Designed and implemented social media strategies to align with business goals.
- Created and implemented impactful strategies to increase company brand awareness and engagement.
- Developed and promoted corporate brand, images and identity to media and public.
- Cultivated strong corporate image and identity with clear branding.
Professional Photographer
Self Employed
05.2023 - Current
- Digitally edited photos to enhance appearance.
- Edited, toned, captioned, and uploaded photographs for publication.
- Photographed high-quality images for various print and digital projects.
- Displayed portfolio to show off best work to potential clients and promote skills and value.
- Took photos from different angles and perspectives to capture perfect images.
- Utilized natural and artificial lighting to capture desired images and maintain quality.
- Captured stunning images for variety of projects.
- Customized photography strategies based on intended use and client preferences.
Records Management Assistant
UWI Health Center, Andrew Parish
01.2019 - 10.2021
- Updated records with new information
- Indexed, cataloged and stored physical records
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Input all documents into the records management system
- Checked daily incoming paperwork and documents and made copies before filing
- Assisted with typing, data entry and answering incoming calls as required
- Followed confidentially regulations to maintain privacy
- Sorted all paperwork and documents alphabetically and according to dates and significance
- Screened applicant resumes and coordinated both phone and in-person interviews
- Oversaw inventory and office supply purchases
- Typed and compiled documents, answered phones and completed paperwork for the office
- Organized incoming and outgoing file movements in efficient
- University Hospital of The West Indies
- Kingston 7
Laboratory Technician
St. Andrew Parish
02.2010 - 08.2018
- And accurate manner
- Transferred and sent phone calls, guests and mail to correct staff members
- Established data entry priorities, sorted data and entered accurately
- Directed guests and routed deliveries and courier services
- Performed clerical tasks, including answering incoming phone calls, sorting mail and sending correspondence
- Set and oversaw quality assurance guidelines for laboratory work
- Kept laboratory in compliance with all applicable guidelines and laws
- Collected blood, tissue and other laboratory specimens and prepared for lab testing
- Recorded, reported and posted test results using softscape software for the hospital
- Processed patient specimens according to priority and documented results
- Oversaw items in inventory and reordered before supplies diminished
- Certified that equipment and supplies were properly maintained for quality patient care and safety.
Education
High School Diploma -
Meadowbrook High School
Jamaica2008
Project Management - Business Management
University of The West IndiesOpen Campus
Camp Road07.2020
Supervisory Management - Business Management
The University of The West Indies Open Campus
Camp Road02.2021
Certified Phlebotomist - Phlebotomy
Distinction College
26 Hagley Park Rd, Kingston08.2023
Skills
- Data entry
- Understanding filing systems
- Numeracy skills
- Ability to use discretion
- Clerical skills
- Writing reports
- Sorting and labeling
- Office administration
- Transporting files
- Travel Arrangements
- Excellent communication skills
- Database management
- Documentation and reporting
- Answering incoming calls
- Microsoft Word expertise
- Flexible
- Records management
- Memorization and recall
- Scheduling
- Computer
- Animal Care
- Video Production
- Photography
- Singing
- Vlogger
- Socializing
- Records Management Systems
- Project Control
- Budget and Records Management
- Workflow Processes
- Office Supplies and Inventory
- Customer Demographics
- Employee Newsletters
- Web Development
- Administering Social Media Accounts
- Communications Management
- Social Media Platforms
- Content Development
- Brand Management
- Client Profile Building
- Business Growth
- Marketing Writing
- Project Management
Certification
- PMP - Project Management Professional
- Certified in Supervisory Management
- PT - Phlebotomy Technician
Timeline
Professional Photographer
Self Employed
05.2023 - Current
Records Management Assistant
University of the West Indies, Sub-department of Chemical Pathology, Department of Pathology
11.2021 - Current
Social Media Manager
Self Employed
01.2021 - Current
Records Management Assistant
UWI Health Center, Andrew Parish
01.2019 - 10.2021
Laboratory Technician
St. Andrew Parish
02.2010 - 08.2018
High School Diploma -
Meadowbrook High School
Project Management - Business Management
University of The West IndiesOpen Campus
Supervisory Management - Business Management
The University of The West Indies Open Campus
Certified Phlebotomist - Phlebotomy
Distinction College
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