Shanna-Gaye Prince
May Pen
Summary
Shanna-Gaye Prince Commis Chef Profile I'm a passionate chef and my goal is to strive to serve the best food possible, also have the ability to think outside the box when it comes to the creation of a menu is a specialty of mine, thus resulting in mouth watering dishes and attractive menus.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Sutherland Global Services
Mandeville
03.2022 - 02.2023
- Exhibited a strong sense of pride in guaranteeing a favorable and satisfactory customer experience
- Demonstrated a customer-centric approach in addressing issues, effectively resolving problems, and ensuring that customers returned for the exceptional level of service they received
- Consistently maintained a positive, empathetic, and professional demeanor toward customers.
Team member
Kentucky Fried Chicken
08.2021 - 03.2022
- Collaborated effectively with all colleagues to cultivate a positive work atmosphere while ensuring adherence to Food Safety
- Regulations
- Managed multiple stations simultaneously to fulfill orders promptly and had to demonstrate active listening to my supervisors during fast-paced periods
- Adapted to working under pressure, and learned to move swiftly and competently around the kitchen to keep up with the rapid influx of orders.
Assistant Teacher
Mineral Heights Primary School
May Pen
07.2019 - 08.2019
- Created and implemented lesson plans based on child-led interest and curiosities
- Provided effective classroom management and clear instructions often at a moment's notice
- Established respectful and inclusive classroom environment to help students learn and grow.
Internships Kitchen Assistant
Tolans Total
05.2017 - 08.2017
- Assisted in meal preparation while working in a team under high-pressure situations
- Maintained cleanliness and orderliness of the restaurant
- Demonstrated active listening skills and paid attention to detail to ensure accurate order-taking for customers.
Education
Associate Degree - Hospitality and Tourism Management
Portmore Community College
High School Diploma - undefined
Vere Technical High School
undefined
Skills
- Time Management
- Call Center Operations
- Kitchen Management
- Food Preparation and Handling
- Safe Food Handling Procedures
- Culinary Techniques
- Maintain Food Safety
- Conflict Negotiation
- Salad Creation
- Organization and Time Management
Certification
Caribbean Advancement Program , Vere Technical High School
September 2018 — June 2019
Timeline
Customer Service Representative
Sutherland Global Services
03.2022 - 02.2023
Team member
Kentucky Fried Chicken
08.2021 - 03.2022
Assistant Teacher
Mineral Heights Primary School
07.2019 - 08.2019
Internships Kitchen Assistant
Tolans Total
05.2017 - 08.2017
Associate Degree - Hospitality and Tourism Management
Portmore Community College
High School Diploma - undefined
Vere Technical High School
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