Shanique Phillips

The Beauty and Therapeutic Spa

Union St, Montego Bay, St. James

06.2023 - 11.2023

Provided facial treatments such as cleansing, exfoliation, extractions, Microdermabrasion and High Frequency Therapy.
Performed waxing services on clients including eyebrows, lip, chin and full face.
Assisted in the development of customized skin care regimens for clients.
Maintained cleanliness of treatment room and equipment between appointments.
Greeted clients upon arrival to spa and provided information about services offered.
Demonstrated proper use of all products to ensure client satisfaction with results.
Conducted consultations with new clients to assess skin type and discuss desired outcomes.
Educated clients on proper skin care techniques according to individual needs.
Recommended additional treatments or products based on individual customer needs.
Provided excellent customer service.
Set up patient rooms and sterilized equipment.
Used peels and masks to improve appearance of client skin, customizing approaches based on client age and budget.
Completed procedures to remove pore blockages and unsightly blackheads.
Kept detailed records of client preferences, skin and products to provide seamless service.
Promoted skincare products to patients according to specific needs, boosting overall revenue.
Built positive client relationships and guided clients through treatments.
Maintained up-to-date knowledge of latest trends in esthetics industry through research.
Communicated effectively with other members of the spa team regarding client concerns.