SHANIEKA DONALDSON
Trelawny,Jamaica
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
6
6
years of professional experience
Work History
Housekeeping Room Attendant
Super8 Hotel
Augusta, Maine
12.2024 - 03.2025
- Cleaned and sanitized guest rooms according to brand standards.
- Replenished supplies and amenities in guest bathrooms and living areas.
- Reported maintenance issues to ensure timely repairs and guest comfort.
- Assisted in laundry duties, including washing, folding, and distributing linens.
- Maintained cleanliness in common areas such as lobbies and hallways.
- Communicated with team members for seamless room turnover during busy shifts.
- Followed safety guidelines to ensure a safe working environment at all times.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
- Inspected all assigned rooms upon completion of cleaning duties.
- Replaced dirty linens with clean items according to established standards of quality control.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Disinfected high-touch surfaces such as light switches, door handles, remote controls, telephones.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Interacted pleasantly with clients and guests when performing daily duties.
Housekeeping Room Attendant
La Quinta
Panama City Beach , Florida
08.2019 - 12.2019
- Cleaned and sanitized guest rooms according to brand standards.
- Replenished supplies and amenities in guest bathrooms and living areas.
- Reported maintenance issues to ensure timely repairs and guest comfort.
- Assisted in laundry duties, including washing, folding, and distributing linens.
- Maintained cleanliness in common areas such as lobbies and hallways.
- Communicated with team members for seamless room turnover during busy shifts.
- Followed safety guidelines to ensure a safe working environment at all times.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Inspected all assigned rooms upon completion of cleaning duties.
- Communicated effectively with team members about daily assignments and task progress.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
Education
Certified Housekeeper (certificate) - Housekeeping / Room Attendant
Traile's Hospitality And Training Institute
Skills
- Room sanitation
- Supply replenishment
- Maintenance reporting
- Laundry operations
- Safety compliance
- Guest issue resolution
- Time management
- Customer service
- Attention to detail
- Problem solving
- Effective communication
- Task prioritization
- Hospitality standards knowledge
Timeline
Housekeeping Room Attendant
Super8 Hotel
12.2024 - 03.2025
Housekeeping Room Attendant
La Quinta
08.2019 - 12.2019
Certified Housekeeper (certificate) - Housekeeping / Room Attendant
Traile's Hospitality And Training Institute