Shanie Myers

• Operated heavy-duty washers and dryers efficiently to handle large volumes of linens.
• Assisted with laundry operations to maintain fresh linen supply.
• Ensured comfort of hotel guests by providing efficient room service.
• Maintained hotel's positive image with meticulous attention to guest's laundry needs.

• Maintained cleanliness of hotel rooms to improve guest satisfaction.
• Assisted with laundry operations to maintain fresh linen supply.
• Polished furniture and fixtures regularly, maintaining an attractive appearance in rooms.

Serving guest with Forbes standard making sure guest are well served satisfied and cared for.

• To be able to immediately monitor guest comments and pass on to your Superior, and be pro-active in solving problems whenever possible
• To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc
• Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
• Assisted in the preparation of food items for delivery to guest rooms, ensuring accuracy with orders.

• Responsible for cleaning and removing the trolleys/trays from guest rooms and corridors
• Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service
• Present physical and accurate check to guest and complete the payment process
• To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc

• Maintained pristine room conditions by thorough cleaning and sanitation.
• Completing room that that's assign and the giving time.
• Vacuumed and dusted rooms and hallway

• Processed reservation requests from various channels accurately to avoid double bookings.
• Managed incoming calls, ensuring professional service.
• Provided wake-up call services punctually as requested by guests.