SHANIE MYERS
Vineyard District
Summary
Dynamic and detail-oriented professional with extensive experience in customer service and administrative support. At Regency Hotel and Spa, I enhanced guest satisfaction through meticulous room maintenance and effective communication. Proficient in Microsoft Excel and skilled in time management, I excel at creating organized environments that foster productivity and positive experiences.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
6
6
years of professional experience
Work History
Housekeeping Room Attendant
Regency Hotel and Spa
Portland Maine
04.2024 - 12.2024
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Cashier
Chic-Fil-A
Portland Maine
04.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Server/Host
Montage Palmetto Bluff
Bluffton SC
04.2023 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front Desk Receptionist
Comfort Inn & Suites Airport
Portland Maine
07.2021 - 12.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Administrative Assistant
Black River High School
Black River, St Elizabeth
08.2018 - 07.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with student data.
- Create student recommendation and transcript .
Education
Administrative Assistant
HEART Trust Institution
Black River05-2021
High School Diploma -
Newell High School
Newell District07-2013
Skills
- Customer service
- Data entry
- Office administration
- Administrative support
- Microsoft Word
- Time management
Timeline
Housekeeping Room Attendant
Regency Hotel and Spa
04.2024 - 12.2024
Cashier
Chic-Fil-A
04.2024 - 11.2024
Server/Host
Montage Palmetto Bluff
04.2023 - 12.2023
Front Desk Receptionist
Comfort Inn & Suites Airport
07.2021 - 12.2021
Administrative Assistant
Black River High School
08.2018 - 07.2021
Administrative Assistant
HEART Trust Institution
High School Diploma -
Newell High School