Shania Wallace

Diligent and versatile professional with over 5 years of experience in administration, customer service, and training. Proficient in Microsoft Office Suite, records management, scheduling, and report preparation, consistently demonstrating strong organizational skills and clear communication. Recognized for integrity in handling sensitive information and a self-motivated approach that ensures deadlines are met while delivering high-quality work. Eager to leverage expertise for contributing to business growth and enhancing service excellence.

• Certified Tourism Action Club Member
• First Aid Certification

• Customer service building exercises and presentations to enhancez my people’s person’s characteristics.
• Event treasurer for two events held through my major in Entertainment and Events Management
• Event Planning Committee Manager (Entertainment and Events Management Major)
• Successfully planned and executed an event catering to 70 persons in my second year of college called “Taste of the Tropics” while taking part in other department such as logistics and marketing and keeping team members motivated.
• Event Assistant Manager for another successful event that was done to show the lecturers appreciation. It was called “Tourism Lecturers Appreciation Banquet” and it consisted of 100 patrons in total which included not only the staff members but also including members that made it their duty to go above and beyond for us as students.
• Sourcing possible event fundraisers to assist with raising money to help with the major production
• Networking within the industry due to the exposure that the events brought
• Setting event budgets and thinking of alternatives for event mishaps

• Reading
• Surfing the internet
• Excursions