Shane Evans
Entrepreneur
Summary
Masterful Entrepreneur and analytical mind with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.
Overview
11
11
years of professional experience
Work History
Group Manager, Master Data
Digicel Group
04.2021 - Current
- Overseeing data migration efforts to migrate data from legacy systems(Microsoft Dynamics) to new system (Workday) for all 32 digicel markets
- Providing strategic and operational support for management of Master Data.
- Enhanced team productivity by implementing efficient workflow processes and prioritizing tasks.
- Collaborated with other group managers to develop best practices for operational efficiency across departments.
- Cultivated supportive work environment by addressing employee concerns promptly and implementing policies that promoted work-life balance.
Chairman
Allegiant Trucking And Transport Limited
10.2021 - Current
- Implemented cutting-edge technology solutions to enhance operational efficiency and drive digital transformation initiatives.
- Cultivated a positive organizational culture by prioritizing employee development and promoting diversity and inclusion initiatives.
- Spearheaded successful business development strategies, leading to increased revenues and market share.
- Achieved revenue growth through strategic pricing adjustments in response to shifting market conditions.
- Streamlined operations through implementation of efficient processes and cost-cutting measures.
- Fostered an environment of continuous improvement by encouraging open communication channels between employees at all levels within the organization.
- Developed robust risk management frameworks, safeguarding company assets against potential threats or losses.
- Facilitated high-level negotiations with key stakeholders, securing beneficial agreements for all parties involved.
Group Peformance Measurement and Productivity Enhancement, Manager
Jamaica Money Market Brokers (JMMB)
10.2018 - 09.2020
- Partnered with Human Resource (CHDT) and Finance (FACT) teams to drive change across the group
- Lead various analytical efforts that provided highly valuable insights across the group
- Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
Senior Reporting Specialist
Sutherland Global Services
09.2018 - 10.2018
- Lead analysis on bonus payouts and annual merit increases for Jamaica operations.
- Assisted in developing company-wide KPIs and performance metrics, aligning reporting efforts with broader business objectives.
Reporting and Analytics Manager
Scotiabank Jamaica – FinBiz Limited
09.2018 - 09.2018
- Lead a active workshop of best practice Workforce Management standards and advised on how to improve reporting.
Regional Workforce Analyst
CIBC First Caribbean International Bank
02.2016 - 08.2018
- Lead analytic efforts that identified avenues for the Jamaica business to increase deposits by over $2m USD per year
- Owned and lead Audit that Identified avenues for potential telecommunication cost savings of roughly $500k USD per year
- Standardized performance KPIs and SLAs across the caribbean which increased efficiency and sales by 21% and 78% YoY respectively in my first year / Streamlined business processes and positioned for sustainability
- Adjunct product owner to a phase in the Internet and Mobile Banking projects (Branded best in the caribbean)
- Owned three Customer Care and Sales Centers: - Forecasting, scheduling, reporting, analysis and optimization of resources, budget preparation and overseeing of operations
- Continuously evaluate operations to identify and understand requirements of line of business (LOB) with the aim to implement projects that will be beneficial
Segmentation Analyst
Digicel Jamaica
07.2015 - 02.2016
- Owned and lead a campaign that brought in, in excess of 100k USD over a 2 month period
- Lead various analytical efforts across a range of revenue generating functions
- Prepared regular updates to other senior leaders around areas of focus, results and outcomes.
Various Roles
Various Different Contact Centres
01.2013 - 07.2015
- Maintained accurate records of headcount changes over time, providing valuable trend data for future planning purposes.
- Assisted HR leadership in developing annual workforce plans, aligning with company goals and growth projections.
- From the ground up (Customer Service Representative to Management roles)
Education
MBA -
European Business School of Barcelona (ENEB)
05.2001 -
Master of Science - Human Resource Management
European Business School of Barcelona (ENEB)
05.2001 -
Project Management Professional (PMP) - undefined
Project Management Institute (PMI)
Certificate in Project Management (2015) - Distinction - undefined
UWI Open Campus
Associates in Management Information Systems (Asc.MIS) Completed - undefined
University College of the Caribbean (UCC)
CAPE & CXC - undefined
Campion College
Skills
Organizational Leadership
Stakeholder Management
Budget Management
Meeting oversight
Process Improvements
Operations Management
Profit and Loss Management
Strategic Planning
Staff Management
Performance Benchmarking
Revenue Growth
New Business Development
Change Management
Client Engagement
Timeline
Chairman
Allegiant Trucking And Transport Limited
10.2021 - Current
Group Manager, Master Data
Digicel Group
04.2021 - Current
Group Peformance Measurement and Productivity Enhancement, Manager
Jamaica Money Market Brokers (JMMB)
10.2018 - 09.2020
Senior Reporting Specialist
Sutherland Global Services
09.2018 - 10.2018
Reporting and Analytics Manager
Scotiabank Jamaica – FinBiz Limited
09.2018 - 09.2018
Regional Workforce Analyst
CIBC First Caribbean International Bank
02.2016 - 08.2018
Segmentation Analyst
Digicel Jamaica
07.2015 - 02.2016
Various Roles
Various Different Contact Centres
01.2013 - 07.2015
MBA -
European Business School of Barcelona (ENEB)
05.2001 -
Master of Science - Human Resource Management
European Business School of Barcelona (ENEB)
05.2001 -
Project Management Professional (PMP) - undefined
Project Management Institute (PMI)
Certificate in Project Management (2015) - Distinction - undefined
UWI Open Campus
Associates in Management Information Systems (Asc.MIS) Completed - undefined
University College of the Caribbean (UCC)
CAPE & CXC - undefined
Campion College