Shandhai Martin
Kingston,01
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Production Assistant
Bresheh Limited
, Kingston
01.2019 - 06.2024
- Assisting in the preparation, setup, and breakdown of production equipment.
- Maintaining clear communication between all production departments.
- Ensuring all materials and tools are available and prepared for production.
- Monitoring the production process and reporting any issues to the supervisor.
- Complying with safety and quality regulations at all times.
- Carrying out administrative tasks such as document preparation and inventory control.
- Supporting the production team in achieving daily targets and goals.
Laboratory Technician
South Opitcal Jamaica Ltd
, Kingston
03.2019 - 06.2019
- Operate laboratory equipment to grind, cut, polish and edge lenses for eyeglasses according to prescriptions received and fit lenses into frames
- Make minor repairs for customers such as replacing frame screws or straightening frames
- Maintain and repair optical laboratory equipment or machinery.
Customer Service Representative
Aloria
, St Catherine
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
Education
8 CXC
Convent of Mercy Academy
Visual And Performing Arts
Edna Manley College
Skills
- Critical Thinking
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Computer Skills
- Communication
- Time Management
- Attention to Detail
- Task Prioritization
- Flexible and Adaptable
Timeline
Laboratory Technician
South Opitcal Jamaica Ltd
03.2019 - 06.2019
Production Assistant
Bresheh Limited
01.2019 - 06.2024
Customer Service Representative
Aloria
8 CXC
Convent of Mercy Academy
Visual And Performing Arts
Edna Manley College
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