Shanakay Thomas
10 Calgary Crescent ,Kingston
Summary
I was cashier at a well know restaurant with 5 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting customers needs. Highly motivated Sales Associate with 2 years extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Excellence in customer service.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Sales Associate/Customer Service Representative
Iterum Connections
12.2021 - 05.2023
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Cashier/ Sandwich Artist
SUBWAY®Restaurants Jamaica
02.2016 - 12.2021
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
Education
ST ANDREW TECHNICAL EVENING CLASS. - English Language, Mathematics
ST ANDREW TECHNICAL EVENING CLASS.
01.2016 - 05.2017
NORMAN MANLEY HIGH SCHOOL. - Food and Nutrition, Home Economic Management
NORMAN MANLEY HIGH SCHOOL.
01.2002 - 05.2007
Skills
Customer Relation
Timeline
Sales Associate/Customer Service Representative
Iterum Connections
12.2021 - 05.2023
Cashier/ Sandwich Artist
SUBWAY®Restaurants Jamaica
02.2016 - 12.2021
ST ANDREW TECHNICAL EVENING CLASS. - English Language, Mathematics
ST ANDREW TECHNICAL EVENING CLASS.
01.2016 - 05.2017
NORMAN MANLEY HIGH SCHOOL. - Food and Nutrition, Home Economic Management
NORMAN MANLEY HIGH SCHOOL.
01.2002 - 05.2007
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