Shamoye Banton
Junction P.O. St. Elizabeth
Summary
A Professional Secretary with almost 3 years of experience managing daily administrative support tasks and operations in the trucking industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Marketing Assistant
Chantal Clarke
05.2023 - Current
- Created engaging content for Pinterest, Facebook, and Instagram.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Researched and evaluated potential new markets and products.
- Supported content creation for corporate social responsibility initiatives to strengthen brand reputation.
Secretary
Rapid Trucking Enterprise
01.2022 - Current
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Scheduled appointments and conducted follow-up calls to clients.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Front Desk Receptionist
Rapid Trucking Enterprise
07.2020 - 01.2022
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Kept accounts in balance and ran daily reports to verify totals.
Education
Bachelor Of Science - Chemistry: Pending
University of The West Indies Mona
KingstonHigh School Diploma -
Belair High School
Mandeville, ManchesterHigh School Diploma -
DeCarteret College
Mandeville, ManchesterSkills
- Electronic and Paper Filing
- Email Correspondence
- Administrative Procedures
- Organization
- Microsoft Office
- Customer engagement
- Market research
- Relationship building
Languages
French
Beginner (A1)
English
Bilingual or Proficient (C2)
References
Charmaine Gayle Banton from Rapid Trucking
(876)406-1954
Timeline
Marketing Assistant
Chantal Clarke
05.2023 - Current
Secretary
Rapid Trucking Enterprise
01.2022 - Current
Front Desk Receptionist
Rapid Trucking Enterprise
07.2020 - 01.2022
High School Diploma -
DeCarteret College
Bachelor Of Science - Chemistry: Pending
University of The West Indies Mona
High School Diploma -
Belair High School
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