Shamarie Williams
TeleSales Agent
Summary
Driven Telemarketer enthusiastic about working in fast-paced, competitive environments. Hardworking, knowledgeable and quick thinking. Uses tact, diplomacy and persuasive communication to overcome objectives and close sales.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work History
Telesales Agent CRM II
National Pen
Montego Bay
07.2022 - Current
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Cultivated interpersonal skills by building positive relationships with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
Education
Associate of Science - Information Technology
University of The Commonwealth Caribbean
Montego Bay 11.2020 - 07.2022
High School Diploma -
Jamaica College
St.Andrew 09.2015 - 08.2020
Skills
Customer Relationship Management (CRM)
Timeline
Telesales Agent CRM II
National Pen
07.2022 - Current
Associate of Science - Information Technology
University of The Commonwealth Caribbean
11.2020 - 07.2022
High School Diploma -
Jamaica College
09.2015 - 08.2020
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