Shamar Davis
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Ibex Jamaica
07.2021 - Current
- Utilized customer service software to manage interactions and client inquiries and requests via email.
- Got promoted to a team champion where I'm responsible for respected teams along with providing feedback in bettering the work environment.
- Supporting the operations team with their daily activities as the floor support to ensure that everything is in order.
Internship Student
Seprod Limited
03.2021 - 06.2021
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Education
Bachelor of Science - Customs Processes,Freight Forwarding & Immigration
Caribbean Maritime University
KINGSTON11.2021
High School Diploma -
St.Andrew Technical High School
Kingston06.2017
Skills
- Critical Thinking
- Computer Proficiency
- Fleet Dispatching
- Report Preparation
- Stocking and Replenishing
- Active Listening
- Customer Service
- Problem-Solving Ability
Timeline
Customer Service Representative
Ibex Jamaica
07.2021 - Current
Internship Student
Seprod Limited
03.2021 - 06.2021
Bachelor of Science - Customs Processes,Freight Forwarding & Immigration
Caribbean Maritime University
High School Diploma -
St.Andrew Technical High School
Similar Profiles
Chris-Ann JohnsonChris-Ann Johnson
Walmart/Sam’s Club vaccine support agent at IBEX JamaicaWalmart/Sam’s Club vaccine support agent at IBEX Jamaica
Leanne BrownLeanne Brown
Customer Service Representative at IBEX Global (Jamaica)Customer Service Representative at IBEX Global (Jamaica)
ALEXIS GORDONALEXIS GORDON
Customer Service Agent Supervisor at Ibex Global JamaicaCustomer Service Agent Supervisor at Ibex Global Jamaica