- Dancing
- Watching Movies and TV Shows
- Baking
- Reading
Shakelia Barnes
Mount Pleasant District ,St. Elizabeth
Summary
Experienced professional with strong communication and interpersonal skills seeking opportunity in dynamic organization. Committed to contributing positively to team goals and personal growth. Passionate about utilizing abilities to support overall organizational success. Eager to make meaningful impact through effective communication and collaboration.
Overview
4
4
years of professional experience
Work History
Cashier/Server
Vault Restaurant
09.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Shift Runner/ Cook
Best Western Plus
05.2024 - 09.2024
- Managed employee breaks efficiently to prevent disruptions in workflow or delays in service delivery to customers.
- Resolved customer issues quickly and professionally, ensuring high levels of customer satisfaction.
Cashier
Concept Attractions Wizard Quest and Ripleys
05.2023 - 09.2023
- Duties include greeting customers, answering telephone, stocking, and selling tickets and other products.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Answered the telephone.
Receptionist
Lashings Boutique Hotel and Villas
07.2022 - 08.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
Assistant Librarian
Bethlehem Moravian College
04.2021 - 05.2021
- Duties included providing general customer service and inventory.
Education
Bachelors Degree - Business Administration
Bethlehem Moravian College
Malvern P.O., St. Elizabeth08.2022
Certificate, Secondary Examination Certificate (CXC) - Business
Hampton school
Malvern, St.Elizabeth 09.2016
Skills
- Patience and empathy
- Customer service
- Cash handling
- Cleaning and sanitizing
- Time management skills
- Work ethic and integrity
- Reliability and punctuality
References
Raphael Lewis, Farmer and justice of the peace, (876) 543-9232, Malvern, St.Elizabeth
Interests
Timeline
Cashier/Server
Vault Restaurant
09.2024 - Current
Shift Runner/ Cook
Best Western Plus
05.2024 - 09.2024
Cashier
Concept Attractions Wizard Quest and Ripleys
05.2023 - 09.2023
Receptionist
Lashings Boutique Hotel and Villas
07.2022 - 08.2022
Assistant Librarian
Bethlehem Moravian College
04.2021 - 05.2021
Bachelors Degree - Business Administration
Bethlehem Moravian College
Certificate, Secondary Examination Certificate (CXC) - Business
Hampton school
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