Semeka Robinson
May Pen,Jamaica
Summary
Detail-oriented Customer Service and Administrative Professional with over ten years of experience in retail and customer support. Skilled in managing customer interactions, maintaining records, and supporting daily operations. Experienced in sanitation practices and maintaining hygienic environments. Seeking Housekeeping opportunity through JTP Overseas Employment Program to contribute to a clean and safe space.
Overview
15
15
years of professional experience
Work History
Sales Associate
Melroc Investments Limited
May Pen, Jamaica
07.2019 - 01.2026
- Delivered professional customer service while accurately handling cash transactions, enhancing customer satisfaction.
- Assisted customers with enquiries, payments and financial transactions while maintaining confidentiality.
- Processed remittances through JN Money Transfer Services and Money Gram, ensuring accurate bill payments with Quick & Easy systems.
- Supported sales operations for FoxE Distributors, including inventory checks and customer assistance.
- Built strong relationships with customers, fostering repeat business and customer loyalty.
- Maintain accurate daily transaction records and balanced cash drawers.
- Scheduled team activities to enhance collaboration and productivity.
Sales Associate & Administrative Assistant
SUPER DEALS BOOKSTORE
May Pen, Jamaica
10.2018 - 02.2019
- Guided customers in locating books and recommending products tailored to their needs and interests.
- Processed sale transactions using POS systems, including cash and card payments.
- Resolved customer inquiries, returns and exchanges while supporting daily store operations and managing stock effectively.
- Organized and maintained shelves to enhance overall shopping experience.
- Assisted with daily store operations and managed stock levels to ensure product availability.
Sales Associate / Cashier
Food Palace Wholesale
May Pen, Jamaica
03.2011 - 03.2017
- Provided excellent customer service in a fast-paced environment.
- Assisted customers with product selection and inquiries.
- Processed customer purchases and handled cash transactions, ensuring accuracy and efficiency.
- Maintained well-stocked shelves and organized merchandise to enhance shopping experience.
- Ensured cleanliness and attractive display of merchandise to promote customer engagement.
Volunteer Nurse Assistant
Hampton's Nursing Home & Sai Medical Center
May Pen, Jamaica
07.2018
- Supported patients with daily living activities and mobility to enhance comfort and independence.
- Ensured clean and comfortable patient rooms to promote recovery and well-being.
- Facilitated regular changing of bed sheets and linens to uphold hygiene standards.
- Cleaned and sanitized patient areas to help maintain a safe and healthy environment.
- Performed bed making and proper arrangement of patient bedding.
- Collected, washed, and organized linens and bedding in patient care areas.
- Assisted patients with patient registration and basic administrative support.
Volunteer Assistant
Little Faith Pre-School & Daycare
May Pen, Jamaica
06.2018
- Facilitated learning activities and organized classroom materials to create an effective learning environment.
- Supported teachers in daily classroom activities and lesson preparation to enhance student engagement.
- Performed administrative and organizational tasks to ensure smooth classroom operations.
- Maintained a clean and safe learning environment.
- Ensured kitchen areas, utensils, and food preparation surfaces were clean to promote health standards.
- Assisted in food preparation and washing dishes in the canteen to maintain cleanliness.
Education
CXC Principles Of Business -
Caribbean Online Academy
06-2025
NCVET Level II - Patient Care Assistant
Allied Healthcare Institute Of The Caribbean
May Pen, Clarendon, Jamaica03-2018
High School Diploma -
Clarendon College
Chapelton, Jamaica06-2009
Skills
- Customer service and support
- Cash handling and payment processing
- Inventory management
- Cleaning and organizing spaces
- Sanitation practices
- Scheduling and time management
- Attention to detail
- Team collaboration
- Professional communication
- Problem solving
- Reliability and punctuality
- Patient care
Personal Information
Title: Hospitality and Housekeeping Attendant
Timeline
Sales Associate
Melroc Investments Limited
07.2019 - 01.2026
Sales Associate & Administrative Assistant
SUPER DEALS BOOKSTORE
10.2018 - 02.2019
Volunteer Nurse Assistant
Hampton's Nursing Home & Sai Medical Center
07.2018
Volunteer Assistant
Little Faith Pre-School & Daycare
06.2018
Sales Associate / Cashier
Food Palace Wholesale
03.2011 - 03.2017
CXC Principles Of Business -
Caribbean Online Academy
NCVET Level II - Patient Care Assistant
Allied Healthcare Institute Of The Caribbean
High School Diploma -
Clarendon College