Savrine Bell
Lilliput
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
3
3
years of professional experience
Work History
Server
Grand Palladium Hotels & Resorts
06.2024 - 09.2024
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisting with stock-taking and inventory
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Bartender/Server
Vybz Bar & Grill
05.2023 - 12.2023
- Taking food and drink orders
- Served high customer volumes during special events, nights, and weekends.
- Making and serving alcoholic and non-alcoholic cocktails
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks
- Assisting with stock-taking and inventory
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Sugars Place
06.2022 - 03.2023
- Maintain optimal knowledge of menu items
- Make drink suggestions based on guest preferences
- Keep work area clean and sanitized
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Complete inventory and restock duties
Server/Cashier
Chicken Hut
06.2021 - 03.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Properly package take out orders
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Served food and beverages promptly with focused attention to customer needs.
Education
School Leaving Certificate - CSEC SUBJECT- English A
Kellits High Scool
Kellits06.2017
Skills
- Adaptability
- Ability to multitask
- Guest engagement
- Bartending
- Food Service
- Ability to work under pressure
- Excellent communication skills
- Strong work ethic
- Exceptional customer service
- Team collaboration
Reading, Surfing the internet, spending times with family and friends
I enjoy a good novel, learning new things by doing research, and ensuring I maintain a loving, supportive relationships with my family, friends and coworkers.
Timeline
Server
Grand Palladium Hotels & Resorts
06.2024 - 09.2024
Bartender/Server
Vybz Bar & Grill
05.2023 - 12.2023
Bartender
Sugars Place
06.2022 - 03.2023
Server/Cashier
Chicken Hut
06.2021 - 03.2022
School Leaving Certificate - CSEC SUBJECT- English A
Kellits High Scool
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