Sashieon Shedden
Garveymeade
Summary
I am a results-driven sales professional with 3+ years of experience driving revenue growth, expanding customer bases, and building strong relationships. Proven track records of exceeding sales targets, delivering high levels of customer service, and developing successful sales strategies that increase production adoption and customer retention. Skilled in lead generation, negotiating and closing deals in highly competitive markets.
Overview
11
11
years of professional experience
Work History
Winback Agent/Outbound Sales Agent
The Office Gurus
06.2022 - 06.2025
- Followed up on existing customer relationship to drive sales growth.
- Consistently met or exceeded monthly and quarterly winbacks goals.
- Collaborated with internal teams to improve processes, policies and procedures that impact on customer satisfaction.
- Maintained accurate records of customer interactions, outcomes, and feedback.
- Remote
Sales Associate
Centerfield Media
11.2019 - 07.2022
- Drove revenue growth through exceptional customer service and strategic sales techniques as a Sales Associate.
Customer Service Representative and Team Manager
Sutherland Global Service
08.2014 - 11.2019
Education
Bachelor of Science - Business Studies Accounting
The University of the West Indies Mona
Associate in Business Studies - Accounting and Business Management
Caribbean Examinations Council
06.2010
Skills
- Problem solving
- Flexibility
- Communication
- Negotiation and closing deals
- Critical thinking
- Sales strategy and planning
ACTIVITIES
As an avid networker and people-person, I am passionate about attending industry events, building relationships, and identifying new business opportunities. In my free time, I enjoy reading sales and marketing blogs, researching industry trends, and developing new sales strategies to stay ahead of the competition.
Timeline
Winback Agent/Outbound Sales Agent
The Office Gurus
06.2022 - 06.2025
Sales Associate
Centerfield Media
11.2019 - 07.2022
Customer Service Representative and Team Manager
Sutherland Global Service
08.2014 - 11.2019
Associate in Business Studies - Accounting and Business Management
Caribbean Examinations Council
Bachelor of Science - Business Studies Accounting
The University of the West Indies Mona
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