SASHA-GAY BERNARD

• Create Vacation Packages for Sandals and Beaches Resorts, along with flights and tours.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

• Create Printable and Digital Products for customers via phone and chat medium.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained up-to-date knowledge of product and service changes.

* Ensure Dinner Reservations are reserved.
* Assist with any concerns/queries promptly.

• Promoting and selling all Sandals and Beaches properties.

Assist with legal documents and the day to operation of the office.