Dynamic and results-oriented Executive Assistant with over 14 years of experience supporting C-suite executives in fast-paced business environments. Adept at managing complex schedules, internal communications, and organizational operations that drive executive productivity and business efficiency. Proven leader in training staff, implementing legal-compliant administrative policies, and introducing IT system upgrades. Currently completing an NVQ-J Level 5 in Business Administration with hands-on leadership in academic projects focused on financial management and IT-enabled budgeting. Known for discretion, operational insight, and strategic support at the executive level.
• Delivered high-level administrative and operational support to C-level executives.
• Managed executive calendars, coordinated meetings, and arranged domestic and international travel.
• Represented the CEO in client interactions, ensuring professionalism and relationship management.
• Trained and onboarded administrative assistants and temp staff.
• Developed and implemented policies in compliance with Jamaican labor law.
• Led upgrades to IT systems including Microsoft Office Suite and QuickBooks.
• Spearheaded digital filing system implementation, increasing retrieval efficiency by 30%.
• Supported budgeting processes and compiled expense reports with 98% accuracy.
• Coordinated strategic events, including seminars for 60+ attendees.
• Maintained and secured sensitive documents in physical and digital formats.
• Scheduled meetings, compiled agendas, and took comprehensive meeting minutes.
• Supported cross-functional departments through effective communication and logistical planning.
C-Level Executive Support
undefinedNVQ-J Level 5 in Business Administration
ACHIEVEMENTS
NVQ-J Level 5 in Business Administration
EF SET English Certificate – C1 Advanced Level
Linkedin LEARNING Certificate of Completion Congratulations, Sanjay Johnson Business Development Foundations: Researching Market and Customer Needs
Linkedin LEARNING Certificate of Completion Congratulations, Sanjay Johnson Writing Formal Business Letters and Emails
Linkedin LEARN ING Certificate of Completion Congratulations, Sanjay Johnson Writing a Business Report
Linkedin LEARNING Certificate of Completion Congratulations, Sanjay Johnson Administrative Human Resources
Linked in LEARNING Certificate of Completion Congratulations, Sanjay Johnson Business Writing Principles
Diploma in Human Resources-Alison.com
CAP - Certified Administrative Professional
Diploma – Administrative Management
High School Diploma