Samantha Powell
5 Long Lane, Kingston 8
Summary
Strategic and results-driven professional with a strong foundation in marketing, sales, project coordination, and operational leadership. Proven track record of building and managing client relationships, launching brand initiatives, and streamlining processes for efficiency and growth. Adept at driving business performance across dynamic environments, with a passion for brand development and customer engagement.
Overview
8
8
years of professional experience
Work History
Project Development Director
Domus Windows & Doors Ltd.
10.2024 - Current
- Spearheaded marketing strategies to elevate brand presence and drive customer engagement in the Jamaican market.
- Led the successful launch of Domus Jamaica, shaping go-to-market plans, brand positioning, and operational rollout
- Built and managed full client pipelines, overseeing relationships from lead generation to post-installation service
- Streamlined internal workflows and client touchpoints to enhance brand experience and delivery consistency
- Drove high-value project execution while aligning with brand standards, customer needs, and regional market trends
Sales & Administrative Coordinator
West Indies Petroleum Ltd.
12.2021 - 09.2024
- Oversaw full sales lifecycle and coordinated logistics and delivery schedules.
Created and implemented SOPs to govern SEZ-based procurement and warehouse operations. - Led client relationship initiatives that contributed to 144% sales growth.
Supported marketing strategies for new product launches. - Enhanced internal systems through automation and used PREF software for efficient tracking of operational processes.
- Leveraged CRM system to generate reports and analytics related to sales activities and revenue data.
- Created and maintained reports, documents, and presentations to assist with administrative support.
Customer Service Representative /Administrative Assistant
Stationery & Office Supplies Ltd.
02.2017 - 11.2022
- Consistently ranked among top sales performers, delivering full-service client support from inquiry to fulfillment.
- Prepared quotations, processed invoices, and managed credit and collections in alignment with company policies.
- Maintained strong client relationships through proactive engagement, product education, and after-sales service.
- Responded to customer requests for products, services, and company information.
Education
Marketing & Tourism Management
University of The West Indies
Kingston, Jamaica 02-2022
High School Diploma -
DeCarteret College
Manchester, Jamaica 01-2014
Skills
- Brand & Marketing Strategy
- Project & Operations Management
- Client Relationship Management
- Process Development & Workflow Optimization
- Proposal Writing & Business Development
- Market Research & Analysis
- Microsoft Office Suite
- Team Leadership & Cross-Functional Collaboration
- Schedule management
Timeline
Project Development Director
Domus Windows & Doors Ltd.
10.2024 - Current
Sales & Administrative Coordinator
West Indies Petroleum Ltd.
12.2021 - 09.2024
Customer Service Representative /Administrative Assistant
Stationery & Office Supplies Ltd.
02.2017 - 11.2022
Marketing & Tourism Management
University of The West Indies
High School Diploma -
DeCarteret College
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