Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha McGregor

Kingston

Summary

Accomplished professional with a robust background in research and customer services roles. Expert in database administration and relationship management, I excel in leveraging analytics and streamlining workflow to enhance operational efficiency. Committed to leveraging these qualities to drive team success and contribute to organisational growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Research Officer

JAMAICA PROMOTIONS CORPORATION
04.2024 - Current

Conduct macro and micro economic and sectoral research for market intelligence, missions, and export and investment opportunities. Collate data for monthly, quarterly and annual update of JAMPRO's economic database repository. Analysing qualitative data provide to sector teams to aid decision making. Creating pitch decks and intelligence briefs for investment opportunities.

Research Intern

JAMAICA PROMOTIONS CORPORATION
09.2023 - 03.2024

Assisted with conducting research for the department's repository and as requested. Provided data for marketing collateral for the industry sectors. Carry out required administrative activities associated with the preparation and dissemination of corporate strategic plans, business reports, policy documents, Board submissions, etc.

Business Acceleration Centre Intern

SPECIAL ECONOMIC ZONE AUTHORITY
12.2022 - 09.2023

Customer Service Representative

VIBE INC.
01.2022 - 07.2022

Education

Bachelor of Science - Sociology and Psychology

University of The West Indies
Mona
12-2022

Skills

  • Proficiency in CRM, Canva, and Microsoft Suite
  • Proficient in SPSS
  • Adaptability
  • Attention to detail
  • Database management
  • Relationship management
  • Data Analytics
  • Market Research
  • Quantitative research
  • Qualitative research

Certification

  • International Business I – University of New Mexico
  • Statistics on International Trade in Services – UNCTAD
  • Fundamentals of Business Analysis
  • Using AI for Research

Timeline

Research Officer

JAMAICA PROMOTIONS CORPORATION
04.2024 - Current

Research Intern

JAMAICA PROMOTIONS CORPORATION
09.2023 - 03.2024

Business Acceleration Centre Intern

SPECIAL ECONOMIC ZONE AUTHORITY
12.2022 - 09.2023

Customer Service Representative

VIBE INC.
01.2022 - 07.2022

Bachelor of Science - Sociology and Psychology

University of The West Indies
Samantha McGregor