Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Hill

Bloomsbury District Giddy Hall P.O St Elizabeth

Summary

Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.

Overview

7
7
years of professional experience

Work History

Certified Nursing Assistant

Auglo Senior Living
Black River, St Elizabeth
12.2024 - 01.2025
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity
  • Assisted patients with daily living activities for enhanced comfort and wellbeing
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels

Room Attendant

Sandals South Coast
Whitehouse, Westmoreland
07.2022 - 09.2022
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies
  • Engaged with guests on room requirements and amenities to promote overall satisfaction
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas

Customer Service Representative

Itelbpo Smart Solutions
Montego Bay, St James
01.2019 - 08.2020
  • Updated account information to maintain customer records
  • Answered constant flow of customer calls with minimal wait times
  • Answered customer telephone calls promptly to avoid on-hold wait times and forward-thinking strategies focused on addressing customer needs and resolving issues

Customer Service Representative

Adavance Call Center Of Technology
Montego Bay, St James
05.2018 - 11.2019

Education

High School -

Lacovia High School
Giddy Hall, St Elizabeth
09.2008

Certified Nursing Assistant -

Distinction College
Elizab

Skills

  • Trash Waste and Removal
  • Room Preparation
  • Active Listening
  • Livechat Messaging
  • Product Knowledge
  • Issue Resolution
  • Recording vital signs
  • Patient-focused care
  • Mobility assistance
  • Feeding assistance
  • Positioning patients

Timeline

Certified Nursing Assistant

Auglo Senior Living
12.2024 - 01.2025

Room Attendant

Sandals South Coast
07.2022 - 09.2022

Customer Service Representative

Itelbpo Smart Solutions
01.2019 - 08.2020

Customer Service Representative

Adavance Call Center Of Technology
05.2018 - 11.2019

High School -

Lacovia High School

Certified Nursing Assistant -

Distinction College
Samantha Hill