Sabrina Anderson
St. James,01
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work History
Pastry Cook Assistant
Iberostar Hotel
St James , JA
2024.01 - 2025.01
- Assisted in preparing pastry ingredients and maintaining inventory levels.
- Operated kitchen equipment, ensuring cleanliness and proper usage.
- Prepared pastry doughs, fillings, and frostings for daily production needs.
- Maintained a clean work area to uphold health and safety standards.
- Monitored baking times and temperatures for consistent product quality.
- Operated industrial kitchen equipment such as mixers, ovens, proofers and fryers.
Cashier
RUBIS ST. JAMES STREET
St James , JA
2023.01 - 2024.01
- Managed cash register operations, ensuring proper cash handling and reconciliation
- Assisted customers with product inquiries and provided exceptional service daily.
Pump Attendant
RUBIS CORAL GARDEN
St James , JA
2021.11 - 2022.02
- Operated fuel pumps and ensured proper dispensing of fuel.
- Maintained cleanliness and organization of the service station environment.
- Handled cash transactions accurately and managed daily financial reports.
- Maintained accurate records of fuel inventory levels, pump usage, and sales reports.
- Accurately calculated change due amounts when providing cash refunds or credits.
- Provided excellent customer service by responding to inquiries promptly and professionally.
Customer Service Representative
CONDUENT
St James , JA
2019.11 - 2020.04
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed multiple customer requests efficiently in a fast-paced environment.
- Documented customer interactions and feedback in the company's database system.
- Assisted customers with inquiries and resolved service-related issues promptly.
Barista
STARBUCKS AIRVILLE
St James , JA
2018.03 - 2019.09
- Provided excellent customer service while taking and processing orders.
- Operated espresso machines and grinders to ensure optimal performance.
- Assisted in training new baristas on beverage preparation techniques.
- Handled cash transactions accurately and efficiently at the register.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Followed health, safety and sanitation guidelines to pass state inspections.
INNOVATIVE VISION CALL CENTRE
2017.03 - 2017.09
RANDY'S SUPERMARKET
2017.01 - 2017.03
Sandwich Maker
BURGER KING
St James , JA
2016.06 - 2016.12
- Prepared sandwiches according to customer specifications and food safety standards.
- Collaborated with team members to streamline sandwich assembly processes.
- Trained new employees on sandwich-making procedures and safety protocols.
- Performed opening, closing duties such as restocking coolers, freezers before closing time.
- Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Education
Graduate Certificate - Customer Service Representative
Kenilworth HEART Academy
St James , JA 2014.09 - 2015.02
CXC - Food And Nutrition & Cosmetology
St. James High School
St James , Ja 2009.09 - 2014.07
Graduate Certificate - English Language
Catherine Hall Primary School
St James , JA 2004.09 - 2009.06
Skills
- Good oral and written communication skills
- Customer service skills-active listening techniques
- Administrative skills
- Leadership skills
- Works well in peers and with different cultures
- Problem solving
- Organization
- Pastry preparation
- Cash handling
Hobbies and Interests
- Class Monitor
- Enjoy reading
- Meeting new people
- Playing netball
- Swimming
References
- Mr. Owen Brown, (876) 909-8567
- Mr. Devon Hines, (876) 816-5107
Timeline
Pastry Cook Assistant
Iberostar Hotel
2024.01 - 2025.01
Cashier
RUBIS ST. JAMES STREET
2023.01 - 2024.01
Pump Attendant
RUBIS CORAL GARDEN
2021.11 - 2022.02
Customer Service Representative
CONDUENT
2019.11 - 2020.04
Barista
STARBUCKS AIRVILLE
2018.03 - 2019.09
INNOVATIVE VISION CALL CENTRE
2017.03 - 2017.09
RANDY'S SUPERMARKET
2017.01 - 2017.03
Sandwich Maker
BURGER KING
2016.06 - 2016.12
Graduate Certificate - Customer Service Representative
Kenilworth HEART Academy
2014.09 - 2015.02
CXC - Food And Nutrition & Cosmetology
St. James High School
2009.09 - 2014.07
Graduate Certificate - English Language
Catherine Hall Primary School
2004.09 - 2009.06