Rupert Moore
Bridgeport,St Catherine
Summary
To work and contribute my team building skills and take advantage of all opportunities that may be beneficial to the organization.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
18
18
years of professional experience
Work History
Freelance Digital Marketer
01.2021 - Current
- Develop websites, manage social media, graphics design, digital operational optimization, develop & execute email marketing & digital marketing campaigns, Project Management
Demand Side Manager
Heisen OEM Global
Virtual (undisclosed)
03.2024 - 08.2024
- Analyzed business performance data and forecasted business results for upper management.
- Created and managed budgets for production
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Produced thorough, accurate and timely reports of project activities.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Sales/ B2B Executive/ Marketing Advisor
TGL Group Ltd
01.2019 - 03.2021
- Outsourced to other businesses to create business and grow client profile with the aim of meeting and exceeding sales targets
- Sold over $5,000,000.00 in Corporate sales training programs and extended the company client portfolio to Trinidad & Barbados that laid the foundation of the company's extended branch located in Trinidad
- Implemented campaigns and promotions to help with developing goods and services.
- Conducted market research and analysis to identify potential business opportunities.
- Coordinated cross-functional teams to deliver high quality results within tight timelines.
- Created reports summarizing progress against organizational goals and objectives.
Sales Advisor/ Market Advisor
Flow Telecommunication
11.2016 - 10.2018
- Assisted customers with purchases along with billing and also providing technical assistance
- Provided customers with information on products and services available.
- Resolved customer complaints in a timely manner with empathy and understanding.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Demonstrated product features and benefits to potential customers.
- Identified customer needs and tailored solutions accordingly.
Freelance Virtual Assistant
01.2015 - 01.2018
- Facebook Marketing, Internet Marketing, Market Research, Content Writing and Market Strategy
- Responsibility also included live chat to assist with customer complaints or requests
- Over 200 Hours of Online Experience
Financial Advisor
Chancellor Insurance Agency
05.2014 - 08.2014
- Guardian Life Insurance Sales Agent with responsibility of creating and maintaining customers' accounts and their policies
- Assisted in the preparation of presentations for prospective clients outlining services offered by the firm.
Accounting Clerk/Sales Executive
Efficient Auto Company
01.2011 - 05.2014
- Creating and maintaining customers' accounts and collections
- Reconciled or entered report discrepancies found in financial records.
- Performed credit checks on new clients and set up payment terms.
- Processed both outgoing and incoming payments and invoices.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Conducted inventory counts and reconciliations to maintain accurate stock levels.
Customer Service Rep /Technical Support Team
E-Services International
01.2009 - 09.2009
- Worked with Sirus/XM satellite radio managing customers' accounts, task also included technical assistance when required
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Sales Representative
Rayton Electric
06.2008 - 08.2008
- Assisted customers with their purchases and queries they might have had
Customer Service Agent and Marketing Assistant
National Land Agency
01.2007 - 02.2007
- While on this job experience after leaving school, my tasks include assisting customers with completing forms and also assisting the marketing department in any task given
Education
Bachelor of Science - Marketing
University College Of The Caribbean
01.2009
Associate Degree - Business Studies
Excelsior Community College
01.2008
High School Diploma - Mathematics, Office Administration, English Language, EDPM(IT), Geography, Principles of Business
Kingston College
01.2006
Skills
- Lead prospecting
- Business service marketing
- Prospect targeting
- Marketing
- CRM platforms
- Pipeline management
- Contract negotiation expertise
- Proposal development
- Relationship building and rapport
- Digital advertising
- Direct marketing campaigns
- Account management
- Presentations
- Microsoft office suite expert
- Strategic marketing
- Social media engagement
- Marketing plans
- Digital marketing
- Graphic design
- Social media expert
- Advertising
- Promotions
- Media planning
- Sales support
- Campaign planning
- Project management
- Customer Service-oriented
References
Available upon request.
Associations
- Football Team-Member
- Assistant Lab technician (Volunteer)
- Marine Park Youth Group-Member
Timeline
Demand Side Manager
Heisen OEM Global
03.2024 - 08.2024
Freelance Digital Marketer
01.2021 - Current
Sales/ B2B Executive/ Marketing Advisor
TGL Group Ltd
01.2019 - 03.2021
Sales Advisor/ Market Advisor
Flow Telecommunication
11.2016 - 10.2018
Freelance Virtual Assistant
01.2015 - 01.2018
Financial Advisor
Chancellor Insurance Agency
05.2014 - 08.2014
Accounting Clerk/Sales Executive
Efficient Auto Company
01.2011 - 05.2014
Customer Service Rep /Technical Support Team
E-Services International
01.2009 - 09.2009
Sales Representative
Rayton Electric
06.2008 - 08.2008
Customer Service Agent and Marketing Assistant
National Land Agency
01.2007 - 02.2007
Bachelor of Science - Marketing
University College Of The Caribbean
Associate Degree - Business Studies
Excelsior Community College
High School Diploma - Mathematics, Office Administration, English Language, EDPM(IT), Geography, Principles of Business
Kingston College