Royiesha Stewart
Balaclava,11
Summary
I am a diligent high school graduate with excellent analytical skills and a proven commitment to teamwork, organization, and leadership. With experience managing multiple academic projects and volunteering events, I am a professional team player dedicated to continuing my academic pursuits at the collegiate level while contributing positively to any organization I join.
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Volunteer
Youth Fellowship Health Fair
08.2025 - Current
- Assisted with event coordination and supported health awareness activities.
- Provided guidance and customer care to attendees.
Customer Service Representative
Ibex global
Portmore, Ja
10.2025 - 01.2026
- Assisted customers with inquiries and product selections.
- Resolved customer complaints through effective communication and problem-solving.
- Processed orders accurately using the company's order management system.
- Educated customers about product features and promotions effectively.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided emotional support to clients by listening attentively to their concerns and responding with empathy.
Cashier
Hand shake supermarket
Balaclava
10.2024 - 06.2025
Assistant
Family Restaurant
Balaclava
08.2023 - 09.2023
- Supported daily operations including food preparation, customer service, and cleaning.
- Gained hands-on experience in teamwork, multitasking, and customer interaction.
Student Worker
Maggotty High School
01.2022 - 01.2023
- Helped prepare and serve meals to students and staff.
- Maintained cleanliness and organization in the cafeteria.
Education
High School Diploma - Agricultural Science, Principle of Business, Physical Education, Agro Processing, Customer Service, City & Guilds English
Maggotty High School
JamaicaSydney Pagon STEM Academy
Balaclava Primary School
Church of God of Prophecy Basic School
Skills
- Punctual and Reliable
- Hardworking and Diligent
- Strong Organizational Abilities
- Excellent Communication Skills
- Team Collaboration
- Customer Service
- Active listening
- Critical thinking
- Call center experience
Personal Information
Hobbies: Communicating with friends, Reading, Sports activities, Surfing the internet
Timeline
Customer Service Representative
Ibex global
10.2025 - 01.2026
Volunteer
Youth Fellowship Health Fair
08.2025 - Current
Cashier
Hand shake supermarket
10.2024 - 06.2025
Assistant
Family Restaurant
08.2023 - 09.2023
Student Worker
Maggotty High School
01.2022 - 01.2023
High School Diploma - Agricultural Science, Principle of Business, Physical Education, Agro Processing, Customer Service, City & Guilds English
Maggotty High School
Sydney Pagon STEM Academy
Balaclava Primary School
Church of God of Prophecy Basic School