Roy Johnson
Constable Of Police
Kingston
Summary
Versatile and results-driven professional with experience at the Ministry of National Security and as a Computer/Cellphone Technician at Ricardo Walker. Excelled in fostering community relations and enhancing crime prevention, alongside expertly repairing electronic devices with precision. Skilled in hardware troubleshooting and customer service, consistently achieving high satisfaction rates. Demonstrated ability to lead teams and improve operational efficiency through innovative solutions. Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Constable of Police
Ministry of National Security
07.2022 - Current
- Developed strong professional relationships with local businesses, fostering cooperation on crime prevention initiatives.
- Utilized advanced technology tools like license plate readers or body cameras to enhance effectiveness in various tasks.
- Assisted in the apprehension of criminals by participating in covert surveillance operations.
- Testified in court proceedings, providing clear and concise accounts of case details for successful convictions.
- Trained new officers on department policies, procedures, and expectations to ensure cohesive team performance.
- Supported victims of crime, providing guidance on available resources and legal processes.
Computer/ Cellphone Technician
Ricardo Wlaker
02.2016 - 07.2022
- De-soldered and re-soldered connections between parts and motherboard.
- Safely performed delicate soldering tasks when working with intricate components that required precision handling.
- Repaired cell phones with accuracy and attention to detail, reducing repeat visits for the same issue.
- Maintained a clean and organized workspace, leading to increased efficiency and productivity.
- Documented repair procedures meticulously to ensure consistency in service quality across the team.
- Specialized in repairing [Type] phones and frequently worked on other manufacturer models.
- Negotiated contracts with suppliers for cost-effective acquisition of replacement parts and tools.
- Efficiently diagnosed electronic faults in cellphones using specialized equipment which led to faster problem resolutions for customers.
- Educated customers on proper device care and usage to minimize future repairs or malfunctions.
Education
Associate of Science - Associate Degree in Computer Engineering
Trench Town Polytechnic
12 8th St, Kingston 12 05.2001 -
Skills
Customer Service
Hardware and software installation
Hardware Repair
Computer Troubleshooting
Installation and Repair
Hardware troubleshooting
Printers and Peripherals Installation
Preventive Maintenance
Timeline
Constable of Police
Ministry of National Security
07.2022 - Current
Computer/ Cellphone Technician
Ricardo Wlaker
02.2016 - 07.2022
Associate of Science - Associate Degree in Computer Engineering
Trench Town Polytechnic
05.2001 -
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