Summary
Work History
Education
Skills
References
Timeline
Generic

Roxanne Brooks

St. Catherine

Summary

To secure a challenging and rewarding role that leverages my skills and experience to drive organizational success.

Dedicated and results-driven professional with a passion for delivering exceptional customer experiences. Proven track record of providing top-notch service, resolving issues efficiently, and maintaining a positive attitude in fast-paced environments.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Work History

Waitress

South Avenue Grill
01.2024 - 02.2024
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Remained calm and poised when dealing with difficult customers or during busy shifts
  • Answered customers' questions, recommended items, and recorded order information
  • Processed orders and sent to kitchen employees for preparation
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request
  • Maintained up-to-date knowledge of product and service changes
  • Used cash registers and credit card machines to cash out customers.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Tarrant High School
31 Molynes Rd, Kingston
07.2022

Skills

  • Strong communication and interpersonal skills
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Ability to work in a team environment
  • Strong problem-solving and analytical skills

  • Time management and organizational skills
  • Merchandise display
  • Item pricing
  • Customer support

References

available upon request

Timeline

Waitress

South Avenue Grill
01.2024 - 02.2024

High School Diploma -

Tarrant High School
Roxanne Brooks