Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roxanne Blidgen-Glenn

Nashville,TN

Summary

Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Teacher

Belair Early Childhood and Preparatory
Mandeville, Jamaica
09.2018 - 12.2023
  • Assisted classroom teacher in developing and implementing lesson plans.
  • Provided individualized instruction to students who needed additional assistance.
  • Supervised small group activities.
  • Helped maintain a safe and orderly learning environment.
  • Supported student-led discussions and presentations.
  • Encouraged positive behavior with rewards and incentives.
  • Collaborated with other staff members to ensure student success.
  • Facilitated communication between families and school personnel about issues relating to students' academic progress.

Customer Service Representative

Sutherland Global Service
Mandeville, Jamaica
08.2014 - 04.2018
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Education

High School Diploma -

Winston Jones High School
Mandeville Jamaica
07-2011

Some College (No Degree) - Early Childhood Education

Royalflat Skills Traning Center
Mandeville , Jamaica

Some College (No Degree) - Earlychildhood Education Level 3

NCTVET Training Institute
Mandeville,Jamaica

Skills

  • Faculty Collaboration
  • Small Group Instruction
  • Skills Development
  • Classroom restocking
  • Lesson Planning
  • Special Education Support
  • Student rapport building
  • Safe learning environment

Certification

Early Childhood Certificate

E-FAST emergency First-aid & safety training issue 11/04/22 expiration 12/04/24

Timeline

Assistant Teacher

Belair Early Childhood and Preparatory
09.2018 - 12.2023

Customer Service Representative

Sutherland Global Service
08.2014 - 04.2018

High School Diploma -

Winston Jones High School

Some College (No Degree) - Early Childhood Education

Royalflat Skills Traning Center

Some College (No Degree) - Earlychildhood Education Level 3

NCTVET Training Institute
Roxanne Blidgen-Glenn