Rennay Walters
Spanish Town
Summary
Results driven Creative Director with extensive experience working with political figures and agencies to craft compelling narratives that engage diverse audiences. Skilled in developing targeted content strategies, boosting social media engagement, and driving interaction across multiple platforms. Proven ability to collaborate with political teams to align messaging with campaign objectives, enhance public engagement, and strengthen brand visibility. Expert in visual design, video editing, and multimedia content creation, ensuring every piece supports a cohesive and impactful political message.
Overview
1
1
Certification
Work History
CREATIVE DIRECTOR, CONTENT CREATOR
Renzmedia
Spanish Town
- Successfully grew social media following by 30% and engagement by 25% through targeted content strategies and community interaction.
- Planned, produced and edited video projects to maximize engagement.
- Developed and executed content strategies for Facebook, TikTok, and Instagram, boosting brand visibility, engagement, and follower growth through tailored, audience focused content.
- Utilized graphic design software to create visually appealing images.
- Collaborated with internal stakeholders to define project objectives and timelines.
- Collaborated with client marketing teams to align content with promotional campaigns to increase sales and engagement.
ASSISTANT PROJECT MANAGER & BUSINESS DESIGNER
Incrementic
Kingston
- Led high performing teams to successfully deliver large scale projects on time and within budget, ensuring alignment with strategic business objectives
- Facilitated seamless communication between executives, mid-level management, and team members, resolving challenges and improving overall project efficiency
- Optimized resource allocation by collaborating with the Project Manager, ensuring efficient use of time and talent, and consistently meeting deadlines
- Directed the creation of UI/UX designs using Figma and Webflow, delivering successful website launches and improving user engagement by 40%
- Implemented Agile methodologies and Design Sprints, ensuring flexibility, continuous progress, and boosting team productivity
TECHNICAL SUPPORT SPECIALIST (INTERN)
Hawkeye Electronic Security
Kingston
- Managed service tickets and provided timely support as the first point of contact for users experiencing hardware or software issues, resolving 95% of issues on the first contact, significantly improving user satisfaction
- Collaborated with the IT manager and administrative team to provide technical assistance for all incoming queries related to Sedona Office software, troubleshooting issues and liaising with Sedona's in-house team to deliver faster issue resolution and improved system uptime
- Managed directory services across the Windows server, configuring group policies, and performing user profile migrations, ensuring seamless integration and minimal disruption during system upgrades and profile transitions
- Assisted IT specialists and the IT manager in troubleshooting and resolving network outages, restoring critical services within 2 hours, and ensuring business continuity with minimal downtime
CYBER SECURITY AND NETWORK CONSULTANT (INTERN)
Cibocon Systems/Real World Technology
Kingston
- Collaborated closely with the Chief Operating Officer to identify, address, and resolve critical network security issues, resulting in improved system integrity and minimized risk exposure for the organization
- Conducted comprehensive research to evaluate vulnerabilities and implement optimal security tools and best practices, leading to a 30% reduction in security breaches and a more proactive security posture
- Assisted the Chief Operating Officer with on-site consulting for high-profile clients, including The Ministry of Security, delivering effective security solutions that improved operational continuity and compliance with government regulations
- Led network troubleshooting and data packet analysis using Wireshark, successfully identifying and resolving network congestion issues at the Ministry of National Security, resulting in a 25% increase in network efficiency and faster data flow across critical systems
TECHNICAL SUPPORT SPECIALIST (INTERN)
Wisynco I.T Management Department
- Alongside Senior IT Administrators and the IT Manager, handled daily IT inquiries, tickets, and served as the first point of contact for users having software issues
- Assisted the IT administrative team by setting up internal systems and providing technical assistance and support to users for all incoming queries related to the Share Point software
- Assisted the IT Administrators and application programmers with grouping database queries and programming code
Education
BACHELOR OF SCIENCE - COMPUTER SCIENCE
University of Technology
Kingston, Saint Andrew11.2020
Skills
- Social media management
- Client relations
- Social media strategy
- Content strategy
- Video editing
- Graphic design
- Digital marketing
- Photography skills
- Marketing communications
- Content creation
- Team collaboration
- Crisis management
Certification
- ELearnSecurity Junior Penetration Tester (eJPT), eLearn Security Academy, Pending
- Business Designs Practitioner, IBM
- Introduction to Go, World Health Organization (WHO)
- Polaris's Human Trafficking 101 Training, Polaris, 10/01/21
- Artificial Intelligence for Cybersecurity, LinkedIn, 06/01/21
- Incident Response: Evidence Collection in Windows, LinkedIn, 06/01/21
Hobbies and Interests
- Technology & Cybersecurity Enthusiast: Constantly exploring the latest trends in technology and cybersecurity to stay at the forefront of the industry.
- Public Speaking: Actively participating in Toastmasters to refine communication and leadership skills for both personal and professional growth.
- Design: Passionate about creating intuitive, visually appealing user interfaces for personal projects and clients.
Task Force OSINT Investigator, Anti-Human Trafficking Intelligence Initiative, USA/CA
- Conducted comprehensive data gathering and analysis related to fraud and child human trafficking using advanced open-source intelligence (OSINT) techniques and tools, and utilized platforms such as Maltego to identify and track suspicious patterns, leading to actionable insights in human trafficking and fraud cases.
- Collaborated with law enforcement agencies and other professionals, contributing to the successful resolution of high-stakes cases involving child trafficking and fraud
Search Party Capture The Flag Judge, TraceLabs, Worldwide
- I served as a judge in a global competition dedicated to solving real-life missing persons cases, collaborating with over 100 participants worldwide, reviewing and evaluating submissions, identifying critical, actionable information that contributed to ongoing investigations, and helping to reunite missing persons with their families.
References
References available upon request.
Timeline
CREATIVE DIRECTOR, CONTENT CREATOR
Renzmedia
ASSISTANT PROJECT MANAGER & BUSINESS DESIGNER
Incrementic
TECHNICAL SUPPORT SPECIALIST (INTERN)
Hawkeye Electronic Security
CYBER SECURITY AND NETWORK CONSULTANT (INTERN)
Cibocon Systems/Real World Technology
TECHNICAL SUPPORT SPECIALIST (INTERN)
Wisynco I.T Management Department
BACHELOR OF SCIENCE - COMPUTER SCIENCE
University of Technology
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