Renique Gordon
Mandeville,Manchester,Jamaica
Summary
Detail-oriented professional with proven housekeeping, room maintenance, and kitchen operations experience. Known for a strong work ethic, attention to detail, and exceptional customer service, committed to maintaining high cleanliness standards, and ensuring guest satisfaction, and ready to contribute to team success while pursuing professional and personal development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Airbnb Property Housekeeper
Independent Contractor
Mandeville, Manchester
11.2024 - Current
- Cleaned and arranged Airbnb apartments between guest visits, often with short turnaround periods.
- Replaced linens, sanitized high-touch areas, and thoroughly cleaned the kitchen and bathroom.
- Refilled toiletries, coffee supplies, and made mattresses to Airbnb host standards.
- Reporting damages and missing items to the host and performing quality inspections before the guest's arrival.
Housekeeper
Holiday Inn Resort
St.James, Montego Bay, Jamaica
06.2023 - 04.2024
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory, and removing trash.
- Replenished linens, supplies, and reported maintenance issues.
- Followed safety procedures and handled cleaning chemicals properly.
Dishwasher/Kitchen Assistant
Wendy’s
Rapid City, South Dakota,USA
06.2021 - 08.2021
- Operated dishwashing machines and maintained cleanliness in the kitchen and dining areas.
- Supported kitchen staff with food prep and restocking supplies.
- Adhered to health and safety standards in a fast-paced food service environment.
Room Attendant
Hotel Alex Johnson
Rapid City, South Dakota,USA
05.2021 - 08.2021
- Cleaned and prepared 15+ guest rooms daily, ensuring high standards of cleanliness and efficiency.
- Responded promptly to guest requests, ensuring rooms were ready and fully stocked in a timely manner.
- Maintained a clean, organized, and professional appearance in all guest areas through daily vacuuming and dusting.
Customer Service Representative
Northern Caribbean University
Mandeville, Jamaica
07.2017 - 08.2018
- Delivered exceptional customer service by addressing inquiries, and resolving issues promptly.
- Built and maintained positive relationships with customers to better understand their needs and increase satisfaction.
- Respond to inbound and outbound calls and manage health card transactions.
Education
Bachelor of Science - Marketing & Economics
University of The West Indies
Kingston08-2022
High School Diploma -
B.B COKE HIGH SCHOOL
St.Elizabeth,Jamaica09-2017
Skills
- Excellent communication skills
- Leadership skills
- Customer service skills
- Housekeeping and sanitation
- Time management skills
Certification
Level II Customer Service (Heart Trust NTA), 08/2018
Timeline
Airbnb Property Housekeeper
Independent Contractor
11.2024 - Current
Housekeeper
Holiday Inn Resort
06.2023 - 04.2024
Dishwasher/Kitchen Assistant
Wendy’s
06.2021 - 08.2021
Room Attendant
Hotel Alex Johnson
05.2021 - 08.2021
Customer Service Representative
Northern Caribbean University
07.2017 - 08.2018
Bachelor of Science - Marketing & Economics
University of The West Indies
High School Diploma -
B.B COKE HIGH SCHOOL
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