Renee Woodfine
Administrative Coordinator
Duncans,TRE
Summary
Diligent professional with strong background in coordinating administrative office functions and ensuring seamless operations. Demonstrated ability to manage schedules, organize meetings, and streamline office processes. Proven skills in communication and problem-solving to enhance team efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Bar Manager
Carnival Cruise Lines
05.2018 - 02.2024
- Prepared relevant SRM documents in conformance with Safety Management System (SMS) order.
- Monitored temperature of cold rooms, shelves and storage areas and reported failures to manager.
- Performed various administrative functions, including filing paperwork,
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Fostered a positive work environment by providing ongoing support, training, and mentoring to bar staff.
- Assisted in recruiting top talent for the bar team through careful candidate screening, interviewing, hiring decisions, and onboarding processes.
- Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
- Increased employee retention rates through proactive conflict resolution strategies and open communication channels.
- Developed rapport-building skills among staff members to enhance teamwork dynamics for a more cohesive unit.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Collaborated closely with department heads for strategic planning purposes while ensuring their alignment with overall organizational goals.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Provided exceptional administrative support to executive staff members through meticulous organization skills and attention to detail.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 80% improvement over prior onboarding process.
Senior Bartender
Carnival Cruise Lines
08.2016 - 05.2018
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Implemented drink prep procedures that reduced wasted stock by 10%.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Conducted Weekly inventories of bar and drink supplies to keep stock on hand and avoid having to we don't have to our guest.
- Managed disruptive customer behaviors and mitigated liability by offering Water, Coffee or Tea, and suggesting they try a different product that is non-alcoholic.
- Created attractive bar displays by strategically arranging bottles and glasses.
Bartender
Carnival Cruise Lines
02.2014 - 08.2017
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up glassware, liquor and other necessary supplies for special events.
- Checked ID cards and verified bar guests were of legal age.
Bar Waitress
Carnival Cruise Lines
05.2013 - 02.2014
- Managed beverage resources, memorized orders and wrote patron's beverage orders on slips in 5s.
- Served specialty cocktails, and Diet specific beverages and offered refills.
- Displayed enthusiasm and world class customer service to customers, successfully increasing referrals and walk-in business.
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
- Assisted with various banquet food stations, set up and service to multiple dining areas.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Answered customers' questions, recommended items and recorded order information. Checked identification to enforce age requirement for alcoholic beverages.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Education
High School Diploma -
William Knibb Memorial High
Falmouth, TrelawnySkills
- Team leadership
- Microsoft Proficient
- Employee management
- Data entry
- Filing
- Problem-solving
- Appointment scheduling
- Office management
Certification
Master Mixologist Certificate: Beverage Ops Bars to go - Portmore, Kingston 08/2012
Timeline
Assistant Bar Manager
Carnival Cruise Lines
05.2018 - 02.2024
Senior Bartender
Carnival Cruise Lines
08.2016 - 05.2018
Bartender
Carnival Cruise Lines
02.2014 - 08.2017
Bar Waitress
Carnival Cruise Lines
05.2013 - 02.2014
High School Diploma -
William Knibb Memorial High
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