Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

Rena Robinson

Kingston

Summary

Experienced social worker with a strong background in case management, skilled in providing personalized interventions and coordinating resources to achieve positive results. A dependable team player dedicated to making a difference and excelling in fast-paced settings. Acknowledged for outstanding empathy, excellent problem-solving abilities, and effective communication skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Social Work Intern

Fight for Peace International
10.2023 - 04.2024
  • 320 hours completed completed
  • Key Contributions:
  • - Organized and led personal development sessions, created comprehensive work plans and individualized case plans, and managed administrative tasks
  • - Conducted research to enhance session content and worked closely with youth in the community to provide support and resources
  • - Participated in training sessions on Psychological First Aid, Safeguarding, and Monitoring and Evaluation to improve program effectiveness and personal expertise
  • -Facilitated group therapy sessions, fostering supportive environments for open communication and personal growth.
  • -Interviewed clients to assess needs and determine most suitable needs and services.
  • -Collaborated with school personnel to identify students in need of social work services and develop individualized interventions.
  • -Conducted comprehensive assessments to identify client needs and develop appropriate interventions.
  • -Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.

Counseling and Restorative Justice Intern

Victim Services Division | Social Work Practicum
01.2023 - 03.2023
  • Collaborated closely with counselors, actively supporting and contributing to diverse counseling sessions
  • Key Contributions:
  • - Independently facilitated meaningful counseling sessions, demonstrating a deep understanding of client needs
  • - Orchestrated and executed a notable ceremony centered around conflict resolution within a school setting, promoting peace and effective communication
  • - Spearheaded the successful digitization of hard copy forms, streamlining data accessibility and enhancing operational efficiency
  • -Participated in workshops and presentations related to projects to gain knowledge.
  • -Explored new technologies and approaches to streamline processes.
  • -Helped streamline client onboarding processes, leading to smoother client experience.

Fieldwork & Data Collection Specialist

Social Development Commission
07.2020 - 08.2020
  • Conducted comprehensive fieldwork across diverse neighborhoods, collecting data and input from local businesses
  • Key Contributions:
  • =Ensured data integrity, adhering to established protocols for data entry and management.
  • - Leveraged strong interpersonal skills to engage with diverse community stakeholders, gathering critical data and recording information on digital platforms
  • - Assessed adherence to COVID-19 protocols among local businesses, conducting thorough evaluations and interacting with community members

Youth Program Support Coordinator

HOPE Summer Work Youth Programme
07.2019 - 08.2019
  • Designed for individuals aged17 to29 (up to34 for those with disabilities), HYSWP offers summer work opportunities to gain valuable experience across public and private sector organizations
  • Achievements/Tasks
  • Improved client satisfaction by responding promptly to inquiries and resolving issues efficiently.
  • Provided detailed reports to support leadership in making informed decisions.

Education

Bachelor of Science - Social Work (Special)

University of The West Indies, Mona
St Andrew
09-2024

Associate Degree - General Studies

Titchfield High School
01.2021

CXC Certification - High School Diploma

Titchfield High School
01.2019

Skills

  • Leadership

  • Conflict Resolution

  • Empathy

  • MS Office

  • Crisis Intervention

  • Research Methods

  • Project Management

  • Resourcefulness

  • Adaptability

  • Collaboration

  • Administrative Support

  • Program Evaluation

  • Scheduling

  • Time Management

  • Cultural Sensitivity

  • Teamwork and collaboration

  • Data management

  • Report writing

  • Problem-solving

  • Fast learner

  • Group and Family casework

  • Confidentiality

  • Active Listening

Certification

  • Peer Advisor Training Sexual Harassment Prevention and Protection Workshop 2024 UWI Mona
  • Customer Service Representative (Admin Asst) 2021 The National Council on Technical and Vocational Education and Training (NCTVET)
  • Psychological First Aid Training 2023. Certificate of Participation - Fight for Peace International
  • An Introduction to Monitoring, Evaluation & Learning Training 2023, Certificate of Participation - Fight for Peace International
  • An Introduction to Safeguarding Training 2023. Certificate of Participation - Fight for Peace International
  • Document Management Clerk 2021 The National Council on Technical and Vocational Education and Training (NCTVET)

Community Service

Department of Sociology Psychology and Social Work, Student Representative, 2023- 2024
Hope Bay Community Development Committee, Secretary, 2018-2021

Portland Municipal Corporation, Youth Councilor, 2019-2021 

Timeline

Social Work Intern

Fight for Peace International
10.2023 - 04.2024

Counseling and Restorative Justice Intern

Victim Services Division | Social Work Practicum
01.2023 - 03.2023

Fieldwork & Data Collection Specialist

Social Development Commission
07.2020 - 08.2020

Youth Program Support Coordinator

HOPE Summer Work Youth Programme
07.2019 - 08.2019

CXC Certification - High School Diploma

Titchfield High School

Bachelor of Science - Social Work (Special)

University of The West Indies, Mona

Associate Degree - General Studies

Titchfield High School

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Rena Robinson