Ray Alexander
7 Paddock Close Kingston 10
Summary
Accomplished Security Manager with 20+ years of experience. Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Security Manager
VXI Jamaica
02.2024 - Current
- Established in-house security team of 20+ security officers, including recruitment, scheduling, and performance evaluations.
- Set up and monitored CCTV surveillance systems across facility premises, ensuring comprehensive coverage of entry points, corridors, and restricted areas.
- Managed access control systems, including key issuance, credential verification, and monitoring of visitor and employee entry/exit logs
- Reduced company security expenditure by over J$25 million per year through operational streamlining and vendor management.
- Conducted comprehensive risk assessments and implemented tailored security plans to enhance overall facility protection.
Compliance Officer
St. Catherine Municipal Corporation
01.2020 - 01.2024
- Manage practical action plans to respond to emergency discoveries and compliance violations.
- Liaise with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
- Identify potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
- Prepare training programs to improve compliance at all levels.
- Built 20-person compliance team to address compliance program quality and provide operational support to management.
- Enhance accountability and responsibility for compliance by allocating tasks such as assessments, mitigation, monitoring and auditing.
- Spearhead supervision and reviewing investigations of audits
- Maintain key control system for compliance officers
Operations Manager
Allied Protection Limited
01.2018 - 06.2020
- Consolidated operational activities.
- Surpassed target of 1000 armed and unarmed security guards.
- Customized rapid response service rate of 90 - 95%.
- Supervised secured escorts of clients.
- Modified policies for control and safety of armoury.
- Assisted in recruitment of security officers
- Lead security operations for major entertainment activities.
- Head more than 20 close protection operations for clients.
- Identified and resolved unauthorized, unsafe or ineffective practices at Cardiff Hotel (Hospitality Industry)
- Ensured that property patrols were frequent by all security officers
Operations Manager
Special Security Services Limited
02.2016 - 12.2017
- Examined incident reports from security officers
- Furthered operations, which enhanced service delivery by 33%.
- Redesigned methodologies that protected company's assets.
- Cultivated environment of accountability and morale.
- Remodeled fast response client base system of over 500 clients.
- Monitored duty rosters for over 1000 security officers.
- Deployed security guards for West Indies versus India cricket matches in Antigua.
- Controlled security activities for Antigua and Barbuda carnival event 2016.
Manager - Programmes and Productions
Sun City 104.9FM
02.2014 - 03.2015
- Established 100% of programming content.
- Managed all on air, production and technical staff.
- Amplified on air duty roster.
- Expanded company's programmes and features.
- Delivered newscasts daily.
- Dispatched support for outside broadcasts.
- Administered features in absence of scheduled announcers.
- Examined program logs and resolved program log inaccuracies.
- Remedied issues such as production problems, policies and news coverage.
Sales and Marketing Manager
Sun City 104.9 FM
11.2012 - 02.2014
- Exceeded business sale targets by 800%.
- Mentored all sales staff.
- Developed weekly activity reports.
- Launched performance incentive scheme.
Sales and Marketing Manager
News Talk 93 FM
02.2010 - 11.2012
- Formed all income generating concepts.
- Propelled sales staff to accomplish targets by 25%.
- Conducted recruitment of sales staff.
- Supplied weekly sales reports to senior management.
- Strengthened promotional activities.
Regional Manager
Prime Guard Loss Prevention
02.2005 - 08.2010
- Directed administration of products and services requested.
- Managed activities for over 300 armed and unarmed security officers.
- Improved training experience for new security officers.
- Carried out frequent meetings with customers.
- Oversaw security tasks for over 30 entertainment events across Jamaica.
- Commissioned specialized gears.
Artiste Manager
Fraction Entertainment/One third
03.2003 - 06.2009
- Co-founded group One Third.
- Supplied transportation and scheduling for artistes.
- Piloted all workplace activities.
- Outperformed booking targets per month by at least 5%.
- Transacted and confirmed more than 100 deals with stakeholders.
- Fostered group security for members.
- Reviewed execution of over 100 contractual agreements.
Radio Presenter
Nationwide Radio
03.2007 - 10.2007
- Established on air features.
- Conveyed over 20 outside broadcast.
- Pioneered more than 100 promotions and ads.
- Interviewed radio crowd.
Production Co-Ordinator
RJR Communications Group
10.2003 - 02.2005
- Developed and coordinated 100% of exercises identified with on air programming.
- Authored and recorded all internal promos.
- Produced outside broadcast.
- Completed weekly reports.
- Delivered sports and news casts.
Business Development Executive
Independent Radio Company (Power 106 FM)
06.2000 - 06.2003
- Quantified new deals for customers 2 - 4 times weekly.
- Planned solicitations of new customers by identifying diverse strategies.
- Engineered strategies for new advertising customers.
- Aired advertising jingles for clients.
Financial Services Representative
Island Victoria Bank (Now Sagicor Bank)
05.1993 - 10.1999
- Processed customer transactions.
- Informed customers about bank products and services.
- Collected information related to transactions.
- Maintained and balanced cash drawers and reconciling discrepancies.
- Positioned cash and rolling coins to be stored in drawers or bank vault.
- Recorded banking information and generate reports.
- Managed operations of ABM machines.
- Topped customer satisfaction standards more than 10%.
Education
Bachelor of Science - Security Protection And Investigation Management
Excelsior Community College
137, 3 Mountain View Avenue Kingston02.2022
Associate of Science - Security Protection And Investigation Management
Excelsior Community College
137, 3 Mountain View Avenue, Kingston09.2019
Certificate - Advanced Selling Strategies - Selling Skills And Sales Operations
TGL Training Masters
Suite 47, 10 Hope Rd, Kingston02.2017
Certificate – Presentation For Radio - Radio And Television Broadcasting
University of The West Indies
Mona Road, Kingston 609.1995
CSEC -
Wolmer's Boys' School
National Heroes Circle, Kingston07.1988
Skills
- Report writing
- Incident reports
- Computer Literacy
- Safety and security regulations
- Safety and security procedures
- CCTV monitoring
Certification
Chairman"s Award for Academic Excellence- Excelsior Community College
Principal's Award for Academic Excellence- Excelsior Community College
Certificate in Stock Pile Management - United Nations Regional Centre For Peace Disarmament and Development Latin America and the Caribbean(UNLIREC)
Certificate in Emergency Affiliated Radio Service (EARS) Emergency Telecommunications Training -ODPEM/PANOS CARIBBEAN
Personal Information
Title: Security Professional
Timeline
Security Manager
VXI Jamaica
02.2024 - Current
Compliance Officer
St. Catherine Municipal Corporation
01.2020 - 01.2024
Operations Manager
Allied Protection Limited
01.2018 - 06.2020
Operations Manager
Special Security Services Limited
02.2016 - 12.2017
Manager - Programmes and Productions
Sun City 104.9FM
02.2014 - 03.2015
Sales and Marketing Manager
Sun City 104.9 FM
11.2012 - 02.2014
Sales and Marketing Manager
News Talk 93 FM
02.2010 - 11.2012
Radio Presenter
Nationwide Radio
03.2007 - 10.2007
Regional Manager
Prime Guard Loss Prevention
02.2005 - 08.2010
Production Co-Ordinator
RJR Communications Group
10.2003 - 02.2005
Artiste Manager
Fraction Entertainment/One third
03.2003 - 06.2009
Business Development Executive
Independent Radio Company (Power 106 FM)
06.2000 - 06.2003
Financial Services Representative
Island Victoria Bank (Now Sagicor Bank)
05.1993 - 10.1999
Bachelor of Science - Security Protection And Investigation Management
Excelsior Community College
Associate of Science - Security Protection And Investigation Management
Excelsior Community College
Certificate - Advanced Selling Strategies - Selling Skills And Sales Operations
TGL Training Masters
Certificate – Presentation For Radio - Radio And Television Broadcasting
University of The West Indies
CSEC -
Wolmer's Boys' School