Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Reference
Timeline
Generic
Rashiv Clarke

Rashiv Clarke

Kingston

Summary

Highly organized and dependable individual with experience in webpage development and coding languages. Adept at juggling multiple priorities while maintaining a positive attitude. Friendly and upbeat team player known for taking on tasks and responsibilities to help achieve team goals.

Overview

1
1
year of professional experience

Work History

Server/Waiter

Joes Crabs Shack
05.2023 - 09.2023
  • Remained calm and poised when dealing with difficult customers or during busy shifts
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Maintained customer satisfaction by clarifying questions about orders and specialty items
  • Used cash registers and credit card machines to cash out customers
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation
  • Informed customers about daily and seasonal specials
  • Trained new servers on restaurant policies and procedures
  • Upsold appetizers, drinks and desserts to increase restaurant profits
  • Met with chef to review daily specials and menu changes
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Answered customers' questions, recommended items, and recorded order information
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness

Server/Waiter

Joe's Crab Shack
06.2022 - 09.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Maintained customer satisfaction by clarifying questions about orders and specialty items
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
  • Used cash registers and credit card machines to cash out customers
  • Informed customers about daily and seasonal specials
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages

Education

Bachelor of Science - Information Technology

University Of The West Indies Mona
Kingston
11-2025

High school diploma -

Manning High School
06.2021

Skills

  • Customer support
  • Customer service
  • Computer skills
  • Typing
  • Microsoft Word
  • Microsoft Excel
  • Serving Experience
  • Restaurant Experience
  • Organizational Skills

Accomplishments

  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Captained multiple teams in academic and sporting events by exercising impactful leadership qualities which led to the teams yielding results from excellent team participation.

Languages

Spanish
Upper intermediate (B2)

Reference

Jacqueline Braham

Timeline

Server/Waiter

Joes Crabs Shack
05.2023 - 09.2023

Server/Waiter

Joe's Crab Shack
06.2022 - 09.2022

High school diploma -

Manning High School

Bachelor of Science - Information Technology

University Of The West Indies Mona

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Rashiv Clarke