Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Engagement Specialist
STARTEK JAMAICA
12.2022 - 07.2023
Was the first point of contact for users of a music/radio app
Would assist users whenever they have account related issues such as; login issues, Inquires about promotions, etc.
Carpentry Assistant
Asset Technical Manufacturing (ATM)
03.2020 - 08.2022
I assisted with the manufacturing and assembly of betting and gaming machines
I also assisted with the training of new employees, teaching them how to assemble certain parts of the machines.
Customer service
American Jewelers
12.2018 - 06.2019
I was the first point of contact whenever customers were interested in making a purchase
American Jewelers also sold appliances and cellphones so whenever a customer was interested in a device and wanted to know more, I would explain the specifications of that device and assist them with deciding if it would be a good purchase for their needs.
Education
Secondary -
CALABAR HIGH SCHOOL
Red Hills Rd, Jamaica
10.2020
Skills
Very outgoing, responsible and is always ready to solve any situation in the utmost professional way
Quick learner and will professionalize any task given in the shortest period of time
Friendly and co-operative Willing to learn and understand the company's goal in which I will work to aid in the fulfillment of
Able to perform duties given precisely with minimal to no supervision
Will remain focused even during stressful situations
Very hands on and can handle physical work very well
Very good technical understanding of things and how they operate and can assist with diagnosing most problems that may arise with equipment and assist with getting it fixed
Timeline
Engagement Specialist
STARTEK JAMAICA
12.2022 - 07.2023
Carpentry Assistant
Asset Technical Manufacturing (ATM)
03.2020 - 08.2022
Customer service
American Jewelers
12.2018 - 06.2019
Secondary -
CALABAR HIGH SCHOOL
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