Ralston Reid
Tour Operator/ Driver
Old Harbour Bay
Summary
Dynamic and adaptable professional with over 15 years of experience in the tourism, transportation, and service sectors. Expertise in delivering exceptional customer service, managing safe transport operations, and leading guided tours to enhance client experiences. Certified in church ministry and auto mechanics, demonstrating a commitment to continuous learning and diverse skill development. Recognized for reliability, professionalism, and the ability to foster strong relationships with clients and colleagues.
Overview
16
16
years of professional experience
1
1
Certification
1
1
Language
Work History
Tour Operator
JCAL Tours
01.2010 - Current
- - Deliver guided tours and ensure a high-quality experience for local and international visitors.
- - Coordinate logistics, scheduling, and customer service for group and private tours.
- - Maintain strong relationships with clients and demonstrate in-depth knowledge of Jamaica’s cultural and historic sites.
- - TPDCO certified, ensuring compliance with national tourism standards.
Taxi Operator
Independent
01.2023 - 01.2025
- - Provided safe, reliable, and customer-friendly transportation services.
- - Managed daily operations, including route planning and customer satisfaction.
- - Built strong client trust through punctuality and professional conduct.
Education
Diploma - Church Ministry
Midland Bible Institute
Level 1 Certificate - Auto Mechanics
Old Harbour VTC
High School - undefined
Edwin Allen High School
01.1997
Primary School - undefined
Frankfield Primary School
01.1992
Basic School - undefined
Effort Basic School
01.1986
Skills
- Customer Service & Communication
- Tourism & Hospitality Management
- Safe Driving & Transportation Logistics
- Clean driving record
- Tour guiding
- Travel recommendations
Certification
TPDCO Certified Tour Operator
Timeline
Taxi Operator
Independent
01.2023 - 01.2025
Tour Operator
JCAL Tours
01.2010 - Current
Level 1 Certificate - Auto Mechanics
Old Harbour VTC
High School - undefined
Edwin Allen High School
Primary School - undefined
Frankfield Primary School
Basic School - undefined
Effort Basic School
Diploma - Church Ministry
Midland Bible Institute
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