Summary
Overview
Work History
Websites
Qualification And Education
Core Knowledge And Skill Areas
Extra-Curricular Activities
Timeline
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Raheem Foster

Kingston

Summary

A diligent and customer-focused Teller Service Representative with over a years’ experience in financial services in a fast-paced financial institution. Proficient in accurately handling transactions, managing cash drawers, and providing exceptional customer service with high levels of integrity. Known for attention to detail, strong quantitative aptitude, and adherence to financial regulations. Adept at promoting the institution products and services while ensuring a positive client experience. Seeking to leverage expertise in financial transactions to contribute to a team dedicated to maintaining integrity and transparency within the financial sector.

Overview

10
10
years of professional experience

Work History

Treasury Officer - Acting

Alliance Financial Services Limited
01.2024 - Current
  • Assist in setting trade rates and disseminate to all departments.
  • Monitoring cash and cheques trades with other branches and updating sheets with cheques, trades, and advance while ensuring week trades are completed.
  • Assist the Foreign Exchange trader with preparing trade letters and ensuring all trade payments are received and all clients funds are remitted.
  • Ensure sufficient funding for all cambio related accounts and assisting the cambio manager in seeking funding if necessary as well as the placement of excess balances in bank accounts.
  • Perform the accurate and timely settlement of daily trades against payment received from international vendors.

Teller Service Representative

Alliance Financial Services Limited
01.2023 - 01.2024
  • Managed cash transactions, Balanced cash drawer and resolved discrepancies to provide accurate data regarding cash flow
  • Interaction with customers daily to address inquiries regarding account balances, transaction history, services charges, exchange and interest rates
  • Acquired and Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers
  • Garnered an understanding of customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service
  • Resolved customer inquiries, followed up on customer complaints and provided solutions to enhance customer satisfaction
  • Counted, verified and handled armored card transactions
  • Adhered to banking protocols and procedures
  • Teamwork and collaboration within bank environment.

Administrative Support Clerk

Bethlehem Moravian College
06.2014 - 08.2014
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Executed record filing system to improve document organization and management
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
  • Developed and updated spreadsheets and databases to track, analyze, and report on student performance data
  • Scheduled office meetings and student appointments.

Qualification And Education

Bachelor of Business Administration Degree in Finance & Human Resource Management, 

The University of Technology,

 Kingston Jamaica, 11/2020

Core Knowledge And Skill Areas

  • Cash handling expertise
  • Exceptional Customer Service
  • Banking Ethics
  • Securities Analysis
  • Financial Reporting and Analysis
  • Strategic Management
  • Oral and written Communication
  • Advanced Computing Knowledge of Microsoft Office
  • Critical Thinking
  • Team player

Extra-Curricular Activities

Football - Sagicor Inter-department Football League -  Real Traders
- Casually playing in friend groups.

Forex Trading

Travelling - Exploring the gems that Jamaica has to offer.

Timeline

Treasury Officer - Acting

Alliance Financial Services Limited
01.2024 - Current

Teller Service Representative

Alliance Financial Services Limited
01.2023 - 01.2024

Administrative Support Clerk

Bethlehem Moravian College
06.2014 - 08.2014
Raheem Foster